Satisfaction Guarantee
Satisfaction Guarantee | HVAC Unit Replacement | Heating and Air Conditioning | Clinton
When your home in Clinton no longer feels comfortable or efficient, HEP makes restoring perfect indoor climates simple with our satisfaction-guaranteed HVAC unit replacement. From the moment our certified technicians arrive, you’ll notice the HEP difference: clear communication, upfront pricing, and a genuine respect for your time and property. We remove the old system, size and install the new one precisely, and walk you through every feature so you can enjoy reliable heating and cooling right away—backed by a written promise that if you’re not 100% satisfied, we’ll make it right.
Choosing HEP means choosing local expertise, energy-saving equipment, and flexible financing that keeps your budget intact. Whether your current unit has failed outright or you’re proactively upgrading to boost efficiency, our team is ready 24/7 to ensure comfort never takes a day off in Clinton. Discover how smooth and worry-free HVAC unit replacement can be when it’s powered by HEP’s legendary satisfaction guarantee.
FAQs
What does your “100 % Satisfaction Guarantee” cover when I replace my HVAC unit in Clinton?
Our guarantee promises that you will be completely satisfied with every aspect of your new system—equipment, workmanship, and customer service—for a full year after installation. If the new unit fails to deliver the comfort, efficiency, or quiet operation we promised and we cannot correct the issue, we will remove the equipment and refund your money. Parts and labor are covered under the manufacturer’s warranty and our own labor warranty, so you have total peace of mind.
How can I tell when it’s time to replace my HVAC system instead of repairing it?
In Clinton’s hot, humid summers and chilly winters, systems work hard. Signs it’s time to replace include: your unit is 10–15 years old, energy bills keep climbing, frequent or costly repairs (more than 50 % of replacement cost in a season), uneven temperatures, excessive noise, or outdated refrigerant (R-22). A free in-home assessment lets us measure performance and compare the cost of repairs versus the long-term savings of a high-efficiency replacement.
How long does an HVAC replacement take from start to finish?
Most standard residential replacements are completed in a single day. A typical timeline is: (1) pre-installation load calculation and permit (1–2 hours, handled beforehand), (2) removal of the old unit (2–3 hours), (3) installation of the new indoor and outdoor components (4–6 hours), (4) duct connection, thermostat setup, refrigerant charge, and commissioning (1–2 hours). Larger homes, ductwork modifications, or add-ons like air purifiers may extend the schedule, but we will give you a detailed day-of plan so you know exactly what to expect.
Which HVAC brands and efficiency options do you offer for Clinton homeowners?
We are authorized dealers for Carrier, Trane, Lennox, and Daikin, offering systems from 14 SEER2 entry-level heat pumps up to 22 SEER2 inverter-driven models. We also install high-efficiency gas furnaces (up to 98 AFUE) and dual-fuel hybrids that switch between gas and electric to maximize savings in Clinton’s variable climate. All systems come with factory warranties of 10 years on parts and up to 12 years on compressors, plus our 1-year labor warranty and satisfaction guarantee.
Are financing, rebates, or tax credits available for a new HVAC unit in Clinton?
Yes. We partner with local lenders to offer 0 % APR financing for 12–18 months or low-payment plans up to 120 months. Depending on the system’s efficiency, you may qualify for federal tax credits of up to $2,000 under the Inflation Reduction Act, as well as utility rebates from Entergy MS/PEPCO or TVA EnergyRight, which can add $300–$750 in savings. We handle all paperwork and will apply the rebates directly to your invoice whenever possible.
What maintenance is required after my new HVAC system is installed?
Regular maintenance protects your investment, preserves your warranty, and ensures the unit keeps its high efficiency. We recommend two tune-ups per year—one in spring before cooling season and one in fall before heating season. Each visit includes coil cleaning, refrigerant check, electrical inspection, airflow measurement, and thermostat calibration. When you replace your system with us, your first year of maintenance is free, and you can enroll in our Comfort Club for priority service, extended labor coverage, and discounts on filters and accessories.