- HEP Heat and Air
- Repair Solutions

Repair Solutions
Repair Solutions | Heat Repair | Heating and Air Conditioning | Coalmont
When the mountain chill settles over Coalmont, you need a team that springs into action the moment your furnace falters. HEP’s Repair Solutions delivers fast, friendly, and certified heat repair that restores comfort to your home without the guesswork. From worn igniters and faulty thermostats to mysterious clanks in the ductwork, our technicians diagnose issues with cutting-edge tools and a hometown sense of care—showing up on time, cleaning up after every visit, and explaining fixes in plain language.
Day or night, one call to HEP brings you transparent pricing, fully stocked service vans, and a workmanship guarantee rooted in decades of Tennessee know-how. We’re neighbors first and contractors second, which means we treat every Coalmont house like our own—protecting your floors, respecting your schedule, and never selling a service you don’t need. Count on us for reliable solutions that keep the heat on and the stress off, so you can get back to enjoying life in the plateau’s crisp air.
FAQs
What are the most common signs my heating system needs repair in Coalmont?
Watch for weak or no airflow from vents, sudden increases in utility bills, uneven room temperatures, unusual noises (grinding, banging, or squealing), frequent cycling on and off, and any burning or musty odors. In Coalmont’s cooler mountain climate, these symptoms often appear when a furnace or heat pump struggles against overnight lows. Addressing them quickly prevents bigger breakdowns and keeps energy costs in check.
How fast can your technicians reach my home in Coalmont when I have no heat?
Because our dispatch center is located just 15 minutes from downtown Coalmont, we offer same-day emergency service 7 days a week and aim to arrive within 2 hours of your call during peak heating season. Our trucks are stocked with the most frequently used OEM parts for gas furnaces, electric furnaces, and heat pumps, so most repairs are completed in a single visit.
Do you service all brands and types of heating equipment?
Yes. Our EPA-certified and NATE-certified technicians are trained to diagnose and repair gas furnaces, electric furnaces, ductless mini-splits, geothermal heat pumps, and packaged HVAC units from major brands such as Trane, Carrier, Lennox, Goodman, Rheem, and York. We also handle older units no longer under warranty, sourcing compatible aftermarket parts when OEM components are no longer produced.
What should I do if my furnace quits in the middle of the night?
1. Check the thermostat batteries and settings (heat mode, temperature above room reading). 2. Verify the breaker or fuse hasn’t tripped. 3. Inspect the furnace filter—an excessively dirty filter can cause overheating and shutdowns. 4. If you smell gas, leave the house immediately and call 911, then our emergency line. 5. If no obvious issue is found, turn the system off at the thermostat to prevent further damage and call us any time—our on-call technician will walk you through additional steps and dispatch help immediately.
How much does a typical heat repair cost in Coalmont?
Diagnostic service calls start at $89. Simple fixes such as ignitor replacement or thermostat rewiring usually range from $150–$275. More involved repairs—blower motor replacement, cracked heat exchanger inspection, or refrigerant leak repair for heat pumps—can fall between $400–$1,200 depending on parts and labor. We always provide a written estimate before any work begins and offer 0% financing options for repairs over $500.
How can I reduce the chance of future heating breakdowns?
Schedule a professional tune-up each fall. Our 18-point inspection includes cleaning burners, verifying gas pressure, checking heat exchanger integrity, lubricating motors, and testing safety controls. Replace or clean filters every 1–3 months, keep supply and return vents unobstructed, and install a programmable thermostat to avoid temperature swings that strain equipment. Enrolling in our Comfort Club Maintenance Plan saves 15 % on repairs and extends manufacturer warranty coverage while giving you priority scheduling all winter.