- HEP Heat and Air
- NATE-certified Technicians

NATE-certified Technicians
NATE-certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Collegedale
When a failing furnace or sputtering air conditioner threatens your comfort, Collegedale homeowners turn to HEP’s NATE-certified technicians for fast, flawless HVAC unit replacement. We start with a comprehensive load calculation and efficiency review, then recommend top-tier systems that slash energy bills and keep every room perfectly balanced. Our local team arrives on time, protects your home like it’s their own, and backs every installation with transparent pricing and industry-leading warranties.
From flexible financing to 24/7 emergency support, HEP makes upgrading simple and stress-free. Enjoy quieter operation, healthier indoor air, and the peace of mind that comes from having Chattanooga’s most trusted technicians fine-tune your comfort. Discover why your neighbors say the smartest move they made this season was calling HEP for their HVAC unit replacement.
FAQs
What does it mean to be NATE-certified, and why should I choose a NATE technician for my HVAC replacement?
NATE (North American Technician Excellence) certification is the industry’s gold standard for technical knowledge and real-world proficiency. A NATE-certified technician has demonstrated mastery of heating and cooling diagnostics, proper installation practices, and safety codes. Choosing a NATE professional helps ensure your new system is sized correctly, installed to manufacturer specifications, and optimized for efficiency—reducing the chances of premature breakdowns, voided warranties, or higher utility bills.
How do I know it’s time to replace my HVAC unit instead of repairing it?
Consider replacement when your system is 10–15 years old, needs frequent or costly repairs, suffers from uneven temperatures, or causes utility bills to spike. A replacement often makes sense if repair costs exceed 30–40 % of the price of a new, high-efficiency unit. Our Collegedale team performs a thorough cost-benefit analysis, factoring in remaining equipment life, energy savings, local rebates, and comfort goals to help you decide.
What types of HVAC systems can you install in Collegedale, and how do I pick the right one?
We install high-efficiency central air conditioners, heat pumps (including dual-fuel and cold-climate models), gas furnaces, and ductless mini-splits. The ideal system depends on your home’s size, insulation, duct condition, fuel availability, and budget. During a free in-home consultation, our NATE-certified experts perform load calculations (Manual J) and discuss SEER2/HSPF ratings, indoor air quality add-ons, and long-term operating costs so you can make an informed choice.
How long does an HVAC replacement take, and what should I expect on installation day?
Most residential replacements are completed in one day. We arrive at the scheduled time, protect work areas with drop cloths, remove and recycle the old equipment, and install the new unit, thermostat, and any accessories. After pressurizing and evacuating refrigerant lines, we run performance tests, balance airflow, and review the system operation with you. Your home is left clean, and all debris is hauled away.
Are rebates, tax credits, or financing options available for HVAC replacement in Collegedale?
Yes. Many ENERGY STAR-qualified systems meet federal tax credit requirements under the Inflation Reduction Act. Tennessee Valley Authority (TVA) and local utility rebates may also be available for heat pumps and high-efficiency ACs. Our office handles the paperwork and applies eligible incentives to your quote. We offer flexible financing with approved credit, including 0 % APR promotional plans, to spread the investment over convenient monthly payments.
How can I keep my new HVAC system running efficiently after installation?
1) Change or clean air filters every 1–3 months; 2) Schedule professional maintenance twice a year (spring and fall) to inspect refrigerant levels, electrical components, and airflow; 3) Keep supply and return vents unobstructed; 4) Use a programmable or smart thermostat to avoid over-cooling/heating; 5) Seal air leaks around windows and doors. We provide discounted maintenance agreements that include priority service and parts-and-labor warranties to protect your investment.