Up-front Pricing

HEP Heat and AirUp-front Pricing

Up-front Pricing | HVAC Unit Replacement | Heating and Air Conditioning | Collegedale

When your old system sputters its last breath on a sweltering Collegedale afternoon, HEP is ready with fast, expert HVAC unit replacement and an up-front price you can trust. Our certified technicians arrive on schedule, walk you through the best energy-efficient options for your home, and quote the full cost before any work begins—no hidden add-ons, no surprise fees. You’ll know exactly what you’re paying for, from high-performance equipment to meticulous installation.

Because we live and work right here in the Ooltewah-Collegedale community, we treat every home like our own. Expect shoe covers, clean workspaces, and a courteous crew committed to getting your comfort back online quickly. With flexible financing, industry-leading warranties, and 24/7 support, HEP turns a stressful breakdown into an easy, confidence-building upgrade. Ready to breathe easier? Call or click today and see why neighbors say, “Call HEP!”

FAQs

How does your up-front pricing work for HVAC unit replacement?

Before any work begins, our Comfort Consultant performs a free in-home assessment and load calculation. You receive a written proposal that lists the exact equipment model, scope of work, warranty coverage, and a single "out-the-door" price. That figure already includes labor, parts, permits, haul-away, and sales tax, so there are no hidden fees or change-order surprises later. The price is honored for 30 days, giving you time to review or compare without pressure.

What factors influence the cost of replacing my HVAC system in Collegedale?

Several variables affect pricing: • System size (measured in tons or BTUs) determined by your home’s square footage and insulation levels. • Efficiency rating (SEER2 for air conditioners, AFUE for furnaces, HSPF2 for heat pumps). Higher efficiency costs more up front but saves on utilities. • Equipment type—straight AC with gas furnace, dual-fuel, or all-electric heat pump. • Installation complexity—attic or crawl-space access, duct modifications, electrical upgrades, or line-set replacements. • Optional add-ons such as smart thermostats, indoor-air-quality devices, or zoning dampers. We itemize each component in your up-front quote so you see exactly where your investment goes.

How long does an HVAC replacement usually take?

For most single-family homes in Collegedale, a complete change-out is finished in one day. Our crew arrives by 8 a.m., removes the old equipment, sets and levels the new condenser or heat pump outside, installs the indoor air handler or furnace, pressure-tests and evacuates the refrigerant lines, connects electrical and thermostat wiring, and performs a full start-up checklist. Larger homes, extensive duct repairs, or attic coil replacements can extend the project to two days, but you’ll know the timeline in advance.

Are there any rebates, tax credits, or financing options available?

Yes. As of 2024, qualifying ENERGY STAR heat pumps and high-efficiency gas furnaces may earn up to a $2,000 federal tax credit under the Inflation Reduction Act. EPB and TVA also offer $150–$400 rebates for heat pumps with ≥15.2 SEER2. We’re a TVA Quality Contractor Network member and file the paperwork on your behalf. For budget flexibility, we partner with Synchrony and Wells Fargo to provide 0% APR plans for 12–18 months or low-interest loans up to 120 months. Your proposal will outline every incentive and payment option.

Will I need permits or inspections, and do you handle them?

Hamilton County requires a mechanical permit and final inspection for any HVAC equipment replacement that involves refrigerant handling or electrical alterations. Our office pulls the permit, schedules the inspection, and meets the inspector on site. All permit fees are already included in your up-front price, so you don’t have to juggle paperwork or surprise costs.

How do I decide whether to repair or replace my existing HVAC unit?

We use the "50% Rule" and a lifecycle assessment. If the repair quote exceeds 50% of the cost of a new, properly sized system—and your current unit is over 10–12 years old or uses phased-out R-22 refrigerant—replacement is normally the smarter financial decision. We also look at energy bills, comfort complaints, and indoor air-quality concerns. After our diagnostic visit, you’ll receive both a repair estimate and an up-front replacement quote so you can compare long-term savings before making a decision.

HEP Heat and Air
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(423) 228-7742