Licensed HVAC Pros

HEP Heat and AirLicensed HVAC Pros

Licensed HVAC Pros | Ventilation and Air Quality | Heating and Air Conditioning | Collegedale

When Collegedale homeowners want comfort they can feel and service they can trust, they turn to HEP’s licensed HVAC pros. Our local team brings decades of experience to every furnace tune-up, AC installation, and ductwork repair, combining proven craftsmanship with today’s most efficient equipment. We arrive on time, explain every option in plain language, and back our work with the kind of neighbor-to-neighbor care you’d expect from a company that’s been rooted in Tennessee since 1981.

Beyond simple temperature control, we specialize in ventilation and air quality solutions that let you breathe easy all year long. From high-performance air cleaners and humidity control to whole-home ventilation upgrades, we design systems that quietly remove allergens, odors, and airborne contaminants while cutting energy costs. Whether you’re battling sticky summer air or winter stuffiness, count on HEP to create a healthier, fresher environment for every room in your Collegedale home.

FAQs

What indoor air quality solutions do your licensed HVAC pros recommend for homes in Collegedale?

Because East Tennessee’s pollen counts and humidity levels are high for much of the year, we typically recommend a whole-home approach that combines high-MERV or HEPA filtration, UV-C germicidal lights to neutralize biological growth, and a variable-speed mechanical ventilation system with an energy-recovery ventilator (ERV). This trio removes airborne particles down to 0.3 microns, continuously brings in fresh air without wasting conditioning energy, and helps control mold, allergens, and odors year-round.

How often should I replace my HVAC filters to maintain good ventilation and air quality?

In most Collegedale households, 1-inch pleated filters should be changed every 30-60 days, while 4- to 5-inch media filters can last 3-6 months. Homes with pets, smokers, or allergy sufferers may need more frequent changes. Our maintenance plans include free filter reminders and doorstep delivery so you never miss a change and your system’s airflow stays within manufacturer specs.

Can better ventilation really lower my energy bills?

Yes. A properly balanced ventilation system removes excess humidity in summer and stale, damp air in winter, allowing your HVAC equipment to run at its designed efficiency instead of over-working. Energy-recovery ventilators pre-condition incoming air, which can reduce cooling and heating loads by up to 40%, translating into noticeable savings on Collegedale’s peak electric rates.

Are permits or inspections required for new ventilation equipment in Collegedale?

Hamilton County’s building codes require a mechanical permit and final inspection when installing or significantly modifying ductwork, ERVs/HRVs, or dedicated make-up air systems. As licensed and insured HVAC contractors, we pull all required permits, schedule inspections, and provide you with certificates of completion so your installation meets code and keeps manufacturer warranties intact.

What signs indicate my home has poor indoor air quality?

Common red flags include visible dust buildup soon after cleaning, musty or stale odors, condensation on windows, family members experiencing frequent allergies or respiratory issues indoors, unexplained static electricity, and rooms that feel stuffy even when the thermostat is satisfied. Our pros can perform a low-cost IAQ assessment—measuring particulate levels, VOCs, CO₂, and humidity—to pinpoint specific problems and recommend targeted fixes.

How quickly can you respond to IAQ or ventilation emergencies in Collegedale?

We offer same-day service for most ventilation issues and 24-hour emergency response for critical air quality concerns such as carbon monoxide alerts or malfunctioning exhaust systems. Because our trucks are stocked with common ERV motors, UV bulbs, and top-selling filter sizes, over 85% of calls are resolved on the first visit, restoring safe, clean airflow without delay.

HEP Heat and Air
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(423) 228-7742