- HEP Heat and Air
- Expert Service

Expert Service
Expert Service | Air Conditioning | Heating and Air Conditioning | Cookeville
Sweltering summer heat doesnât stand a chance against HEPâs expert service in Cookeville. Our certified technicians arrive on time, diagnose issues quickly, and deliver precision repairs or installations that restore crisp, refreshing comfort to your home. From energy-efficient upgrades to emergency fixes at midnight, we back every job with transparent pricing and a 100% satisfaction guaranteeâso you can breathe easy in every season.
Whether your system is sputtering, cycling too often, or simply guzzling electricity, we tailor solutions that fit your budget and your lifestyle. Residents across Putnam County trust us for prompt maintenance, honest advice, and the kind of neighborly care you only find with a local team. Choose HEP today and discover why Cookeville calls on us first for dependable air conditioning service that keeps cool air flowing and utility bills in check.
FAQs
What air-conditioning services do you offer in Cookeville?
We provide complete residential and light-commercial AC solutions, including new system design and installation, seasonal tune-ups, 24/7 repairs, refrigerant recharge, ductwork inspection, smart-thermostat integration, and equipment replacement. All work is performed by NATE-certified technicians who understand Cookevilleâs humid subtropical climate, so your system is sized and optimized for maximum comfort and efficiency.
How often should I schedule AC maintenance in Cookevilleâs climate?
Because Putnam County experiences hot, humid summers, we recommend a professional preventive maintenance visit every springâideally between March and Mayâbefore daily cooling demand peaks. A tune-up includes cleaning coils, tightening electrical connections, checking refrigerant charge, lubricating moving parts, and testing airflow and thermostat calibration. Regular annual maintenance can lower utility bills by up to 15 %, extend equipment life, and protect manufacturer warranty coverage.
What are common signs my air conditioner needs repair?
Warning signs include warm air or weak airflow from vents, short cycling, unexplained spikes in electric bills, musty or burning odors, water leaks around the air handler, ice on refrigerant lines, and unusual noises such as grinding or rattling. If you notice any of these issues, shut the system off and call our Cookeville repair team; operating a failing unit can cause compressor damage and more expensive repairs.
Do you offer emergency AC repair in Cookeville?
Yes. Our technicians are on call 24/7, including weekends and holidays. A live dispatcher answers every call, and a fully stocked service van is sent to your home or business. Most emergenciesâsuch as total system failure, compressor lock-ups, or refrigerant leaksâare resolved in a single visit. We waive after-hours diagnostic fees for Comfort Club maintenance members.
What energy-efficient air-conditioning options do you recommend for Cookeville homes?
Depending on the homeâs size, layout, and duct condition, we may recommend high-SEER2 variable-speed heat pumps, ENERGY STAR split systems with inverter compressors, or ductless mini-splits for room-by-room zoning. We perform a Manual J load calculation to ensure proper sizing, then show you projected energy savings, TVA rebates, and available federal tax credits (up to $2,000 under the Inflation Reduction Act) for qualifying heat pumps.
Can you help improve indoor air quality while servicing my AC?
Absolutely. We offer whole-home dehumidifiers to combat Cookevilleâs summer humidity, media air cleaners, UV-C germicidal lamps, and EPA-rated MERV-13 filters that integrate into your existing HVAC system. During maintenance visits we also inspect and sanitize evaporator coils and drain pans to reduce mold growth and musty odors, ensuring cleaner, healthier air throughout your home.