- HEP Heat and Air
- Same-day Repairs

Same-day Repairs
Same-day Repairs | Air Conditioning | Heating and Air Conditioning | Cookeville
When Cookevilleâs afternoon heat turns your living room into a sauna, you donât have time to wait for relief. HEPâs same-day repairs bring swift, dependable help right to your door, restoring cool comfort before dinnerâs on the table. Our certified technicians arrive stocked with the parts and know-how to service every make and model, so your air conditioning system gets back to peak performance without multiple visits or surprise fees.
From friendly appointment reminders to clear, upfront pricing, every step of the HEP experience is designed around your peace of mind. We stand behind our work with iron-clad guarantees, respect your home as if it were our own, and stay on call 24/7 for those unexpected breakdowns that Cookevilleâs humidity loves to expose. Discover why families across Putnam County trust HEP to keep the cool flowingâtoday, not tomorrow.
FAQs
What does âsame-day AC repairâ mean for Cookeville customers?
Same-day service means that if you call before our 2:00 p.m. cut-off time, one of our certified HVAC technicians will arrive at your Cookeville-area home or business and complete the majority of common air-conditioning repairs before the end of that very day. If a rare or specialized part is required that we do not carry on the truck, we will provide a temporary solution to restore some level of cooling and return the next business day to finish the repairâat no extra trip charge.
Which air-conditioning problems can typically be fixed the same day?
Our technicians bring a fully stocked service vehicle loaded with the parts and tools needed to solve 90 % of service calls on the spot. This includes low-refrigerant issues, frozen evaporator coils, failed capacitors, burnt-out contactors, blower-motor failures, clogged condensate drains, thermostat malfunctions, and minor electrical problems. Larger issues such as compressor replacement or major duct reconstruction may take longer, but an interim cooling solution will be provided.
Do you serve areas outside of Cookeville for same-day AC repair?
Yes. While our dispatch center is in Cookeville, we also offer same-day response to Algood, Baxter, Monterey, Sparta, Livingston, and other surrounding Putnam County communities. If you are located more than 25 miles from downtown Cookeville, please call early so we can coordinate routing and ensure we still meet the same-day guarantee.
Will I pay extra for emergency or after-hours air-conditioning service?
There is no additional âemergency feeâ for calls placed during our extended summer hours of 7 a.m.â7 p.m., Monday through Saturday. For requests that come in after 7 p.m. or on Sundays and major holidays, a modest overtime charge applies, which we will quote over the phone before dispatching a technician. All pricing is flat-rate, so you will know the repair cost up frontâno surprises.
Do your technicians carry replacement parts for all AC brands?
We stock high-failure components for the most common air-conditioning brands used in Cookeville, including Trane, Carrier, Rheem, Goodman, Lennox, and American Standard. Our warehouse also keeps less common parts that can be delivered to the job site within hours if needed. All parts we install are genuine OEM or high-quality, warrantied equivalents, and every repair comes with a 1-year workmanship guarantee.
How do I schedule a same-day air-conditioning repair appointment?
Simply call our local number at 931-XXX-XXXX or use the âBook Nowâ form on this page. Our dispatcher will collect your system information, describe any basic troubleshooting you can try before we arrive, and secure your appointment window. You will receive a text message with the technicianâs name, photo, and real-time GPS tracking when they are on the way. Payment can be made by cash, check, or any major credit card once the repair is complete.