- HEP Heat and Air
- Repair Options

Repair Options
Repair Options | Heat Repair | Heating and Air Conditioning | Cookeville
When cold Tennessee nights settle over Cookeville, homeowners trust HEP’s certified technicians to bring warmth back fast. From sudden furnace failures to nagging pilot-light issues, our crew diagnoses the problem on the spot, explains every option in plain language, and delivers repairs that last. With fully stocked service vans and upfront, no-surprise pricing, you can relax knowing we’ll restore comfort before the chill spreads through your home.
Choose HEP for dependable heat repair any time of day or night. We’re local, we answer the phone 24/7, and we back every fix with rigorous quality checks and a satisfaction guarantee. Whether you need an emergency response or a seasonal tune-up, call the hometown team that treats your comfort like their own.
FAQs
How can I tell if my heating system needs professional repair?
Common warning signs include uneven or insufficient heat, strange sounds (grinding, banging, squealing), musty or burning odors when the system runs, unusually high utility bills, or the furnace cycling on and off frequently. If you notice any of these issues in your Cookeville home, it’s best to schedule an inspection before the problem worsens and causes a complete breakdown.
What kinds of heating units do you repair in the Cookeville area?
Our technicians are trained to service all major residential and light-commercial heating equipment, including natural-gas furnaces, electric furnaces, heat pumps, mini-split systems, and packaged HVAC systems. We work on all leading brands such as Trane, Carrier, Lennox, Ruud, Rheem, Goodman, and more.
Do you offer emergency or same-day heat repair services?
Yes. We provide 24/7 emergency response throughout Cookeville and surrounding Putnam County. For most calls placed before noon, we can dispatch a certified technician the same day. After-hours, weekends, and holidays are covered by our on-call team, so you’re never left without heat when temperatures drop.
What is the typical cost of a heat repair visit?
Costs vary according to the part that has failed and the complexity of the repair. Our current diagnostic fee is $79, which is waived if you approve the repair. Simple fixes such as replacing a capacitor or ignitor often fall in the $150-$250 range. More involved jobs—like blower motor replacement, control board replacement, or refrigerant leak repair on a heat pump—can range from $350 to $900. You will always receive a written, upfront estimate before any work begins.
Can routine maintenance really prevent expensive repairs?
Absolutely. Seasonal tune-ups (one in the fall for heating, another in the spring for cooling) let us clean components, tighten electrical connections, lubricate moving parts, and catch worn pieces before they fail. Customers enrolled in our Comfort Club maintenance plan typically experience 30-40 % fewer breakdowns and enjoy priority scheduling, discounts on parts, and extended equipment life.
Are your technicians certified and insured?
Every member of our service team holds EPA Section 608 certification, NATE (North American Technician Excellence) credentials, and state HVAC licensing where required. We carry full liability and workers’ compensation insurance, so you can feel confident that your property and our employees are fully protected during any repair or installation.