- HEP Heat and Air
- Custom-designed Installations

Custom-designed Installations
Custom-designed Installations | Air Conditioning | Heating and Air Conditioning | Copperhill
When summer in Copperhill turns up the heat, trust HEP’s custom-designed installations to keep every room comfortably cool. Our certified technicians analyze your home’s unique layout, insulation, and lifestyle patterns, then engineer a perfectly sized air conditioning solution that delivers whisper-quiet performance and maximum energy savings. From smart thermostats that learn your schedule to high-efficiency condensers built for Tennessee’s humidity, we integrate cutting-edge technology with hometown service you can rely on.
Whether you’re replacing an outdated unit or building your dream cabin overlooking the Ocoee, HEP handles the entire process—from load calculations and ductwork fabrication to final airflow balancing—so you enjoy flawless comfort from day one. And because we stand behind our craftsmanship, you’ll get transparent pricing, 24/7 emergency support, and maintenance plans that keep your new air conditioning system running strong for years to come.
FAQs
Why should I choose a custom-designed air-conditioning system instead of a standard off-the-shelf unit?
Every home or business in Copperhill has its own square footage, insulation level, sun exposure, and usage patterns. A custom-designed system is engineered with precise load calculations, duct layout, and equipment sizing to match those unique factors. This prevents short-cycling, uneven temperatures, excessive humidity, and high utility bills that can occur when a one-size-fits-all unit is installed.
What steps are involved in your custom design and installation process?
1) In-depth on-site assessment (room measurements, insulation, window orientation, and existing ductwork). 2) Manual J load calculation to determine the exact cooling and dehumidification requirements. 3) Selection of equipment (SEER rating, variable-speed options, and smart controls) based on performance goals and budget. 4) CAD design of ductwork or refrigerant piping to ensure proper airflow and static pressure. 5) Permitting and coordination with local Copperhill building inspectors. 6) Professional installation, commissioning, and verification testing (airflow, refrigerant charge, and thermostat calibration).
How energy-efficient can my custom air-conditioning system be?
Because the equipment is sized and configured precisely, most of our Copperhill projects achieve a SEER2 rating of 16–20+, which translates into 30–50 percent lower cooling costs compared with older 10 SEER systems. Incorporating variable-speed compressors, ECM blower motors, and smart thermostats can boost savings even further while maintaining tighter temperature and humidity control.
Are there special considerations for Copperhill’s humid summers?
Yes. High humidity can make indoor spaces feel warmer and promote mold growth. In our designs we often include: • Larger evaporator coil surface area for better moisture removal. • Variable-speed air handlers that slow down to extend dehumidification time. • Optional whole-home dehumidifiers or ERVs (Energy Recovery Ventilators) to manage fresh-air intake without adding moisture.
What does a typical custom installation cost, and are there financing or rebate options?
Costs vary depending on size, efficiency level, and whether new ductwork or zoning is required, but most projects in Copperhill range from $5,500 to $12,000 for residential systems. We partner with lenders that offer 0% or low-interest financing for 12–60 months, and we handle TVA EnergyRight or manufacturer rebate paperwork to help lower your out-of-pocket expense.
How do I maintain my new system to protect the investment?
1) Replace or clean filters every 30–90 days. 2) Schedule bi-annual professional tune-ups (spring and fall) to check refrigerant charge, electrical connections, and condensate drains. 3) Keep outdoor condenser coils free of leaves and debris. 4) Use programmable or smart thermostats properly to avoid excessive short cycling. 5) Enroll in our Copperhill Comfort Club maintenance plan for priority service, parts discounts, and warranty compliance.