Free In-home Assessment
Free In-home Assessment | HVAC Unit Replacement | Heating and Air Conditioning | Copperhill
Imagine a certified comfort specialist arriving at your Copperhill home, running a thorough, no-cost inspection of your current heating and cooling system, and then sitting down with you to explain every option in plain language. That’s what HEP’s free in-home assessment is all about—zero pressure, total transparency, and expert insights tailored to the unique climate challenges of our mountain community. From checking airflow and energy efficiency to pinpointing hidden trouble spots, we give you the knowledge you need before making any decisions.
If the evaluation shows your system is past its prime, we’ll outline the smartest path for an HVAC unit replacement, complete with up-front pricing, financing choices, and factory-trained installation crews ready when you are. With HEP, you’re not just swapping equipment—you’re upgrading to year-round peace of mind, lower utility bills, and a hometown team that stands behind its work long after the job is done. Schedule your free assessment today and feel the difference tomorrow.
FAQs
Why is a free in-home assessment necessary before I replace my HVAC system in Copperhill?
Every home in Copperhill has unique heating and cooling requirements that depend on square footage, insulation levels, duct design, and even local altitude and humidity. A free in-home assessment lets our certified technician perform a Manual J load calculation, inspect your existing equipment and ductwork, and discuss comfort concerns such as hot or cold spots. This data ensures we recommend the right-sized, energy-efficient system instead of a guess that could lead to higher utility bills, poor comfort, or premature equipment failure.
What exactly happens during the assessment visit?
1. Greeting & goal setting – We listen to your comfort issues, energy-saving goals, and budget. 2. Whole-home evaluation – The technician measures rooms, checks insulation levels, windows, and doors, and inspects ductwork for leaks or blockages. 3. Equipment inspection – We examine the current furnace, air conditioner, or heat pump, noting age, efficiency, and maintenance history. 4. Load calculation – Using professional software, we calculate the precise heating and cooling load. 5. Solution discussion – You receive system options, efficiency ratings (SEER2/HSPF/AFUE), and indoor-air-quality upgrades that fit your needs. 6. Q&A – We answer all questions about rebates, warranties, and installation timelines. The visit is strictly consultative—no high-pressure sales tactics.
How long does the assessment take and how much does it cost?
Most Copperhill homes can be fully assessed in 60–90 minutes. Larger properties or homes with complex zoning may take a bit longer. The service is 100 % free—there is no trip charge, hidden fee, or obligation to purchase equipment. You can keep the load-calculation report for your records whether you choose us or not.
Do I need to prepare anything before the technician arrives?
Just make sure the technician can access each room, your thermostat, electrical panel, attic, crawl space, and outdoor condenser unit. Having past utility bills handy helps us compare projected energy savings. If pets are present, please secure them for their safety and the technician’s comfort. No additional prep work is required.
When will I receive my price quote and replacement options?
In most cases you’ll receive a written proposal with Good/Better/Best system options before we leave your driveway. For complex projects that involve major duct modifications or additional indoor-air-quality equipment, the quote is emailed within 24 hours. Every proposal details equipment models, efficiency ratings, installation scope, labor and parts warranties, manufacturer rebates, and any available Copperhill utility incentives.
Are financing, rebates, or tax credits available after the assessment?
Absolutely. We partner with multiple lenders to offer 0 % APR promotional financing and low-payment plans for qualified homeowners. Many ENERGY STAR-rated heat pumps and high-efficiency gas furnaces qualify for TVA or local utility rebates, plus up to $2,000 in federal Inflation Reduction Act tax credits. Your proposal will outline every incentive you’re eligible for and show how financing can fit the new system comfortably into your monthly budget.