- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Dehumidifier Installation | Heating and Air Conditioning | Corryton
When sticky summer air settles over Corryton, HEP’s certified technicians are ready to tip the comfort scales back in your favor. Our local team knows how quickly excess moisture can turn your home into a breeding ground for mold, warped wood, and musty odors, so we approach every dehumidifier installation with the same precision we bring to full-scale heating and cooling projects. From the first humidity reading to the final walkthrough, we size your equipment accurately, integrate it seamlessly with your existing HVAC system, and verify that every drain line, sensor, and control is dialed in for year-round performance.
Because we’re Tennessee homeowners too, we design our service around the little details that matter most: honest recommendations, up-front pricing, and respect for your time and property. HEP backs every project with industry-leading warranties and 24/7 support, so you can breathe easier knowing the air you’re breathing is clean, balanced, and protected long after we drive away.
FAQs
Why is a whole-home dehumidifier important for homes in Corryton?
East Tennessee’s warm summers are often accompanied by high humidity, which can push indoor moisture levels well above the recommended 30–50 % range. Excess humidity encourages mold growth, dust-mite activity, wood-rot, and musty odors while making your air conditioner feel less effective. A properly sized whole-home dehumidifier removes this excess moisture as air circulates through your HVAC ductwork, giving you balanced comfort, better indoor-air quality, and lower cooling costs because the A/C no longer has to over-work to wring out moisture.
What signs indicate I might need a dehumidifier installation?
Common red flags include persistent condensation on windows, damp or clammy rooms, musty smells in closets or basements, visible mold or mildew on walls, warped wood flooring, and difficulty keeping the thermostat setpoint without feeling sticky. If a hygrometer reading in your living space regularly exceeds 55 % relative humidity, a dedicated dehumidifier is recommended.
How does your installation process work and how long does it take?
After a free in-home evaluation, our NATE- and EPA-certified technicians perform a load calculation to size the dehumidifier correctly. On installation day we: 1) isolate power to your HVAC system, 2) integrate the dehumidifier into the return-air plenum or a dedicated bypass loop, 3) route a condensate drain to an approved discharge point with an optional condensate pump, 4) wire the unit to an independent control or to your smart thermostat, and 5) test for proper airflow and leak-free drainage. Most projects are completed in 4–6 hours with zero drywall disruption.
Will a dehumidifier raise my energy bills or strain my existing HVAC equipment?
In most cases you’ll see the opposite effect. Because dry air feels cooler, homeowners typically bump the thermostat up 1–3 °F and run the A/C compressor less. The dehumidifier itself uses a small compressor and fan, but the energy it consumes is often offset by the reduced runtime of your main air conditioner. In addition, lowering indoor humidity lessens latent-load stress on your HVAC coil, extending equipment life and reducing maintenance frequency.
What brands and models do you install, and are your technicians certified?
We are factory-authorized dealers for Aprilaire, Honeywell, Trane TrueComfort, and Santa Fe whole-home dehumidifiers ranging from 70 to 205 pints per day. All installations are handled by state-licensed, bonded, and insured HVAC professionals who hold NATE certification as well as refrigerant handling (EPA 608) credentials. Our team attends annual manufacturer training to maintain premiere-level installer status, which lets us offer extended parts and labor warranties up to 10 years.
What maintenance or service does my new dehumidifier require?
Routine care is minimal: replace or clean the MERV-rated filter every 3–6 months, keep the condensate line clear, and vacuum the exterior vents. We recommend a professional tune-up once a year, during which our technician will verify refrigerant pressures, inspect the evaporator coil, sanitize the drain pan, and recalibrate the hygrometer. Customers enrolled in our Comfort Club receive this annual service plus priority scheduling and 15 % parts discounts.