Certified Technicians
Certified Technicians | Air Conditioning | Heating and Air Conditioning | Cosby
When the Smoky Mountain heat bears down on Cosby, HEPâs certified technicians are ready to keep your home refreshingly comfortable with expert air conditioning care. Our local team combines decades of hands-on experience with continuous training, giving you reliable installations, precision repairs, and energy-saving tune-ups that push every system to peak performance. From the moment you call, we arrive promptly, diagnose quickly, and explain your options in plain languageâbecause staying cool shouldnât be complicated.
Customers across Cocke County choose HEP for transparent, upfront pricing, five-star service, and a workmanship guarantee that backs every screw we turn. Whether you need a high-efficiency upgrade, a swift refrigerant recharge, or 24/7 emergency support, we handle every detail so you can enjoy worry-free air conditioning all season long. Let us transform your Cosby home into a haven of comfortâschedule your visit today and feel the difference professionalism makes.
FAQs
What air-conditioning services do your certified technicians provide in Cosby?
Our Cosby team offers complete residential and light-commercial AC solutions, including new system design and installation, emergency repairs, seasonal tune-ups, refrigerant recharge, thermostat upgrades, ductwork repair, and indoor air-quality enhancements. Every service is performed by NATE- and EPA-certified technicians who follow local building codes and manufacturer specifications to protect your warranty and ensure optimal comfort.
Are your technicians licensed, insured, and background-checked?
Yes. Every technician who enters your home is state-licensed, fully insured, and has passed a comprehensive background and drug screening. In addition, our pros maintain NATE certification and receive ongoing factory training so they are up to date on the latest high-efficiency and smart-home cooling technologies.
How fast can you respond to an AC repair call in the Cosby area?
For most addresses in Cosby and the surrounding Sevier and Cocke County communities, we offer same-day service when you call before 2 p.m. Emergency service is available 24/7, including weekends and holidays. Our fully stocked service vehicles allow us to complete nearly 90 % of repair calls in a single visit, minimizing downtime and discomfort.
Do you install energy-efficient air conditioners, and can you help me qualify for rebates?
Absolutely. We carry ENERGY STARÂŽ certified central air conditioners, heat pumps, and ductless mini-splits with SEER2 ratings up to 25. During your free in-home consultation, we perform a Manual J heat-gain analysis to size the equipment correctly, explain projected energy savings, and identify any federal tax credits, utility rebates, or low-interest financing programs you may qualify for. We also handle the rebate paperwork for you.
What maintenance plans do you offer to keep my AC running reliably?
Our Comfort Club membership includes two precision tune-ups per year (spring cooling and fall heating), priority scheduling, no overtime charges, and up to a 15 % discount on repairs and accessories. Each tune-up covers coil cleaning, refrigerant level checks, safety inspections, electrical testing, drain line clearing, and a written performance report so small issues are fixed before they become expensive breakdowns.
How can I improve indoor air quality while cooling my home?
We can integrate high-MERV pleated filters, whole-house media cleaners, UV germicidal lamps, humidifiers/dehumidifiers, and Reme Halo⢠air purification systems with your existing HVAC setup. Our technicians will evaluate your homeâs specific concernsâsuch as allergies, pet dander, or high humidityâand recommend a tailored solution that works seamlessly with your air-conditioning system, enhancing comfort and health without sacrificing efficiency.