Heat Pumps
Heat Pumps | Heat Repair | Heating and Air Conditioning | Cosby
Nothing slows down a cozy Smoky Mountain evening like a struggling heat pump. When temperatures dip in Cosby, homeowners count on HEP’s Heat Pumps Heating and Air Conditioning team for fast, reliable heat repair that gets comfort flowing again. Our certified technicians arrive with fully stocked trucks, diagnose issues on the spot, and explain every option in clear, honest terms—so you can make the decision that fits your home and your budget.
From faulty thermostats and worn blower motors to refrigerant leaks and frozen coils, we restore peak performance to every brand of heat pump and split-system HVAC equipment. Customers love our upfront pricing, same-day service whenever possible, and 100% satisfaction guarantee. When you need heat repair done right the first time, trust the local crew that’s been keeping Cosby warm (and cool) for decades—HEP, “Happy to Help!”
FAQs
How can I tell whether my heat pump in Cosby needs repair or a full replacement?
A repair is usually the right option when the unit is less than 12–15 years old, the repair cost is under 40 % of the price of a new system, and the unit has not needed frequent service calls in the last two seasons. If your heat pump is older, uses the discontinued R-22 refrigerant, or still struggles to reach set temperatures after several tune-ups, replacement is normally more cost-effective. Our technician will perform a load calculation, inspect refrigerant levels, test electrical components, and provide a written cost-benefit comparison so you can make an informed choice.
What warning signs should I watch for that indicate my heat pump needs heating repair?
Watch for these symptoms: • Reduced or lukewarm airflow from registers when the thermostat is in HEAT mode. • Unusual noises such as grinding, squealing, or rattling that persist for more than one cycle. • Ice buildup on the outdoor coil even after the defrost cycle. • Short-cycling, where the unit turns on and off every few minutes. • Sudden spikes in electric bills compared with the same month last year. • A burning or musty odor at start-up. Any of these signs mean you should schedule service before the problem escalates into compressor damage or complete system failure.
How fast can you get to my home in Cosby for an emergency no-heat situation?
Because winter nights in Cosby can dip below freezing, we offer 24/7 emergency dispatch. Calls received before 10 p.m. usually see a technician on-site within 2–4 hours. Overnight calls are prioritized by severity, with vulnerable households (elderly, medically sensitive, or homes with infants) placed first in the queue. Our trucks are stocked with the most common replacement parts—capacitors, contactors, defrost control boards, fan motors, and thermostat transformers—so most repairs can be completed in the same visit.
Are your technicians trained to service all makes and models of heat pumps and air conditioners?
Yes. Our technicians are EPA-certified and undergo factory training for major brands such as Trane, Carrier, Lennox, Rheem, Goodman, Mitsubishi, and Daikin. We also have experience with ductless mini-split systems commonly used in cabins and rental properties around Cosby. Continuing-education classes keep our staff current on inverter technology, variable-speed compressors, and the latest refrigerants, ensuring your warranty remains valid after our repair.
What maintenance steps can I take to avoid future breakdowns?
Homeowners can do a lot to extend heat pump life: 1. Replace or wash air filters every 30–60 days in peak seasons. 2. Keep 18–24 in. of clearance around the outdoor unit and remove leaves, snow, or debris. 3. Gently hose off the outdoor coil in spring and fall to improve airflow. 4. Set thermostats to a consistent temperature to reduce cycling stress. 5. Enroll in our biannual maintenance plan, which includes coil cleaning, refrigerant check, electrical tightening, and thermostat calibration. Routine upkeep can boost efficiency by up to 25 % and cut the risk of an emergency repair in half.
Do you warranty your heat pump repair work, and what financing options are available?
All repair parts carry the manufacturer’s warranty—usually one year for electrical components and five years for major parts like compressors. We add a 90-day labor guarantee, meaning if the same part fails within that window, we fix it at no additional cost. For larger repairs or replacements, we partner with local credit unions and national lenders to offer 0 % APR financing for up to 12 months or low-interest plans spread over 60 months, subject to credit approval.