- HEP Heat and Air
- Indoor Comfort

Indoor Comfort
Indoor Comfort | HVAC Unit Replacement | Heating and Air Conditioning | Cosby
Whether you’re battling Cosby’s sticky summer afternoons or its unexpectedly chilly mountain evenings, your comfort hinges on a reliable system that can keep pace with the weather. When frequent repairs start costing more than they’re worth, it’s time to explore HVAC unit replacement. HEP’s Indoor Comfort team makes the switch simple, matching you with high-efficiency equipment that can cut energy bills, boost indoor air quality, and deliver whisper-quiet performance tailored to your home’s square footage and lifestyle.
From the first no-pressure assessment to the moment we fine-tune your new thermostat, our certified technicians handle every detail with respect for your schedule and property—shoe covers on, messes gone. Transparent pricing, flexible financing, and iron-clad warranties mean you can upgrade without surprises. Ready to enjoy dependable year-round comfort and lower utility costs? Call HEP today and discover why neighbors across Cosby trust us for hassle-free HVAC solutions.
FAQs
How do I know it’s time to replace my HVAC unit instead of repairing it?
In Cosby’s humid summers and chilly winters, HVAC systems work hard year-round. If your unit is over 12–15 years old, needs frequent or costly repairs (more than 30% of the price of a new system), struggles to keep a stable temperature, or causes noticeably higher utility bills, replacement is usually the more economical choice. A new system restores comfort, lowers energy costs, and comes with a fresh warranty for peace of mind.
What size HVAC system does my Cosby home need?
Proper sizing is critical. Our technicians perform a Manual J load calculation that factors in square footage, insulation level, window type, orientation, and Cosby’s local design temperatures. An undersized unit will short-cycle and wear out early; an oversized unit wastes energy and leads to humidity problems. After the load calculation, we recommend the right tonnage and efficiency rating (SEER2 for cooling, AFUE for heating) to match your exact needs.
How long will the HVAC replacement process take and will I be without heating or cooling?
Most standard replacements take one full working day. We start by safely removing the old equipment, updating duct connections and refrigerant lines if required, setting the new condenser/furnace or air handler, and performing startup diagnostics. You’ll be without conditioned air for 4–8 hours, but we schedule installations when weather forecasts are mild and provide portable heaters or spot coolers upon request.
Are there energy-efficient options that qualify for rebates or tax credits?
Yes. High-efficiency heat pumps and furnaces (16–20+ SEER2 and 95%+ AFUE) often qualify for federal tax credits under the Inflation Reduction Act, TVA energy-right rebates, and manufacturer incentives. We’ll explain available programs, complete the paperwork, and provide documentation so you can claim credits and rebates, potentially saving hundreds to over a thousand dollars.
What does a new HVAC system cost in Cosby and do you offer financing?
Installed prices range from about $6,000 for an entry-level 14.3 SEER2 split system to $12,000+ for a variable-speed, high-SEER2 heat pump with indoor air quality upgrades. To make budgeting easier, we partner with local lenders to offer 0% APR promotional financing, low-interest extended plans, and rent-to-own options. Approval usually takes minutes, and there’s no penalty for early payoff.
Will my new HVAC installation require permits or inspections in Cocke County?
Yes. Cocke County Building & Codes requires a mechanical permit for any equipment replacement that alters electrical circuits, gas lines, or refrigerant piping. Our company pulls the permit, schedules the county inspection, and ensures your new system meets the 2021 International Residential Code and NEC standards. This protects your home value and keeps manufacturer warranties intact.