Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Cowan
When winter temperatures drop in Cowan, you can count on HEP’s certified technicians to bring fast, friendly, and dependable heat repair right to your door. Our team is factory-trained to service every brand of furnace or heat pump, arriving in fully stocked trucks so most fixes are completed on the first visit. From strange noises and weak airflow to emergency no-heat situations, we diagnose the issue quickly, explain your options in plain language, and back our workmanship with industry-leading guarantees.
Homeowners love that we treat every property like our own, laying down protective floor coverings and cleaning up after the job is done. Whether you need a minor thermostat adjustment or a full system overhaul, HEP delivers warmth, safety, and peace of mind—24/7. Discover why so many of your Cowan neighbors choose HEP for their heating and air conditioning needs, and schedule your heat repair today.
FAQs
What types of heating systems do your certified technicians repair in Cowan?
Our team is trained and certified to service a wide range of residential and light-commercial heating equipment, including gas and electric furnaces, heat pumps, ductless mini-splits, boilers, and packaged rooftop units. Because we stay current with factory training and local code requirements, we can work on older models as well as the latest high-efficiency systems commonly installed in Cowan homes.
How do I know if my furnace needs professional repair?
Warning signs include weak or no airflow, uneven temperatures between rooms, frequent on/off cycling, strange noises (rattling, squealing, banging), unusual odors, a sudden spike in utility bills, or the system failing to reach the thermostat setting. If you notice any of these issues—or if your carbon monoxide detector goes off—shut the system down and call our Cowan office. Prompt repairs prevent larger component failures and keep your family safe.
Are your technicians licensed and insured to work in Tennessee?
Yes. Every technician carries EPA Section 608 refrigerant certification, a Tennessee HVAC license, and full liability and workers’ compensation insurance. We also undergo regular background checks and drug screenings. These credentials protect you as the homeowner and ensure that any repair we perform meets state safety standards and manufacturer specifications.
How quickly can you respond to a heat emergency in Cowan?
During the winter months we offer 24/7 emergency service to Cowan and surrounding Franklin County communities. Calls received before noon are usually handled the same day, and after-hours calls are typically addressed within 2–4 hours. Our service vehicles are fully stocked with common parts so most repairs can be completed on the first visit.
What does a typical heating repair visit include and how much does it cost?
A standard visit starts with a multi-point diagnostic inspection: thermostat calibration, electrical testing, airflow measurement, combustion analysis (for gas systems), and safety controls verification. After pinpointing the problem we present a flat-rate quote before any work begins. In Cowan, our diagnostic fee is $89 and is waived if you authorize the recommended repair. Most fixes range from $150–$450, but major component replacements (heat exchangers, compressors) can be higher. All repairs come with a 1-year parts and labor warranty.
How can I prevent future heating breakdowns after the repair?
Schedule professional maintenance each fall. Our ComfortGuard Plan includes cleaning burners and blower assemblies, tightening electrical connections, lubricating moving parts, replacing standard filters, and testing safety controls. Members receive priority scheduling, a 15% repair discount, and documentation that supports manufacturer warranty claims. In addition, keep supply and return vents unobstructed, change or wash filters monthly during heavy use, and immediately report any unusual system behavior.