Certified Technicians

HEP Heat and AirCertified Technicians

Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Cowan

When summer heat or winter chill won’t give your old system a break, HEP’s team of certified technicians steps in with fast, friendly service right here in Cowan. We evaluate your home’s layout, energy goals, and budget, then recommend a high-efficiency solution that delivers dependable comfort year-round. From carefully removing the outdated equipment to installing smart thermostats and whisper-quiet air handlers, we treat every home as if it were our own—clean workspaces, transparent pricing, and workmanship backed by rock-solid warranties.

Choose HEP for HVAC unit replacement and enjoy lower utility bills, improved indoor air quality, and a system sized precisely for your square footage. Our local experts are on call for emergency support, rebate guidance, and routine tune-ups that keep new equipment running at peak performance. Ready to experience stress-free comfort? One call brings the HEP family to your doorstep.

FAQs

How do I know it’s time to replace my HVAC unit instead of repairing it?

Most systems in Cowan last 12–15 years under normal use. If your unit is nearing that age, needs frequent repairs, shows a steady rise in utility bills, or uses outdated R-22 refrigerant, replacement is usually more cost-effective than another repair. Our certified technicians complete a full load calculation, inspect major components, and provide a cost-of-ownership comparison so you can make an informed decision.

What types of HVAC systems do your certified technicians install in Cowan?

We replace and install high-efficiency central air conditioners, gas and electric furnaces, heat pumps, dual-fuel systems, ductless mini-splits, and packaged rooftop units. All equipment is sourced from leading manufacturers such as Trane, Carrier, Lennox, and Daikin, and is selected to match Cowan’s humid subtropical climate and your home’s specific heating and cooling loads.

How long does a typical HVAC replacement take from removal to startup?

For most single-family homes in Cowan, the entire process—removing the old equipment, modifying ductwork or line sets if necessary, installing the new unit, pressure testing, charging with refrigerant, and commissioning—takes one full working day (6–10 hours). Complex jobs involving significant duct changes or indoor air-quality add-ons may extend to two days. We schedule inspections with the local Cowan building department immediately afterward so you stay code-compliant.

Are there energy-efficiency incentives or rebates available for Cowan homeowners?

Yes. Tennessee Valley Authority (TVA) EnergyRight and some local utilities offer rebates for qualifying ENERGY STAR heat pumps and air conditioners. Federal tax credits up to 30% of project cost (maximum $2,000 for heat pumps) are also available under the Inflation Reduction Act through 2032. Our office handles all rebate paperwork, provides AHRI certificates, and guides you through claiming federal credits at tax time.

What warranties and guarantees do you provide on new HVAC installations?

Manufacturer parts warranties run 10 years when the equipment is registered within 60 days, and many of our brands include limited lifetime heat-exchanger coverage on furnaces. We add a 2-year labor warranty and a 100% satisfaction guarantee: if any workmanship-related issue arises within two years, we correct it at no cost. Optional extended labor plans up to 10 years are available.

How can I prepare my home for the HVAC replacement visit?

Clear a 3- to 4-foot path around the indoor air handler and outdoor condenser, move fragile items, and secure pets in a separate room. Make sure a standard electrical outlet is free near the work area. If your thermostat is locked or password-protected, have the credentials ready. Our Cowan team will place drop cloths, wear shoe covers, and perform a full cleanup when finished.

HEP Heat and Air
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(423) 228-7742