- HEP Heat and Air
- Rock-solid Warranties

Rock-solid Warranties
Rock-solid Warranties | HVAC Unit Replacement | Heating and Air Conditioning | Cowan
When your old system sputters out in the middle of a Cowan summer or winter, HEP makes the decision easy with rock-solid warranties that cover every facet of HVAC unit replacement. Our factory-trained technicians arrive on time, remove the guesswork, and install a high-efficiency system matched to your home’s size and lifestyle—all while backing their work with the kind of no-fine-print guarantees that keep neighbors talking. From transparent upfront pricing to our “Happy You’ll Be or We’ll Fix It Free” promise, you stay protected long after the new unit clicks on.
HEP’s local roots mean faster response times and friendlier faces, but it’s our warranty coverage that truly sets us apart in Cowan. If a part fails, we handle it. If workmanship falls short, we make it right. Pair that assurance with energy-saving technology, flexible financing, and 24/7 support, and you’ve got more than a new HVAC system—you’ve got peace of mind for years to come. Ready to upgrade? One call to HEP is all it takes.
FAQs
What types of warranties do you offer on new HVAC unit replacements in Cowan?
Every new system we install comes with three layers of protection: a 10-year manufacturer’s parts warranty, a 10-year labor warranty provided directly by Rock-Solid Warranties Heating & Air, and our exclusive Lifetime Craftsmanship Guarantee that covers any installation-related defects for as long as you own the home.
How long does an HVAC replacement usually take from start to finish?
Most standard change-outs in Cowan can be completed in a single day. Our crew arrives around 8 a.m., removes the old equipment, sets the new indoor and outdoor units, connects ductwork and electrical, charges the refrigerant, and performs a full system test. More complex jobs—such as adding new duct runs or zoning—may take 1–2 additional days, but we’ll give you a precise timeline during the in-home estimate.
Are your warranties transferable if I decide to sell my home?
Yes. Both the 10-year parts warranty and our Lifetime Craftsmanship Guarantee transfer one time to the next homeowner at no charge, provided you notify us within 60 days of closing. This is a great selling point and can add value to your property.
Which HVAC brands and models qualify for the rock-solid warranty coverage?
All major brands we carry—Trane, Rheem, Goodman, and Mitsubishi mini-splits—qualify, as long as the equipment is purchased and installed by our licensed team. We register the serial numbers with the manufacturer on your behalf, so your warranties are activated automatically.
What maintenance do I need to perform to keep my warranty valid?
Manufacturers require documented annual maintenance by a licensed contractor. Joining our Comfort Club fulfills this requirement. We visit twice a year to clean coils, check refrigerant, change filters, and record system readings. Skipping yearly maintenance could void parts or labor coverage, so we make it simple and affordable to stay compliant.
Do you offer financing or rebates for HVAC replacement in Cowan?
Absolutely. We partner with local banks and national lenders to provide 0% APR financing for up to 18 months on approved credit. TVA EnergyRight rebates of $250–$500 may also apply to qualifying high-efficiency heat pumps and air conditioners. During your free estimate, we’ll calculate any rebates and outline monthly payment options that fit your budget.