- HEP Heat and Air
- Certified HVAC Team

Certified HVAC Team
Certified HVAC Team | Duct Cleaning | Heating and Air Conditioning | Crab Orchard
When you invite HEP’s certified HVAC experts into your Crab Orchard home, you’re choosing a team that treats every vent, register, and return as part of a whole-home comfort system. Our technicians use state-of-the-art vacuums and agitation tools to remove years of dust, pollen, and pet dander, then sanitize each line so the air you breathe is as fresh as the mountain breezes outside. We arrive on time, wear protective booties, and leave your space cleaner than we found it—because true Southern hospitality is part of every service call.
From lowering energy bills to easing allergy symptoms, professional duct cleaning is one of the fastest ways to feel the HEP difference. Pair it with our trusted heating and air conditioning maintenance plans and you’ll enjoy reliable comfort every season, backed by 24/7 emergency support from neighbors who genuinely care. Schedule today and discover why Crab Orchard families keep our number on speed dial whenever indoor air quality matters most.
FAQs
Why should I have the air ducts in my Crab Orchard home professionally cleaned?
Over time, dust, pollen, pet dander, mold spores, and even construction debris accumulate inside your ductwork. Each time the HVAC system cycles on, those particles are circulated throughout the house, aggravating allergies, triggering asthma, and dulling system efficiency. Crab Orchard’s humid summers and cool, damp winters can also promote microbial growth inside metal ducts. Professional duct cleaning removes these contaminants, reducing airborne irritants by as much as 90 %, helping your equipment run smoother, and extending its service life.
How often do experts recommend scheduling duct cleaning?
The National Air Duct Cleaners Association (NADCA) suggests a thorough cleaning every 3–5 years for an average household. However, we advise Crab Orchard homeowners to lean toward the 3-year mark if you have pets that shed, recently completed renovations, notice excess coal dust from local mining activity, or suffer from respiratory conditions. Vacation homes or houses with infrequent HVAC use can often wait the full five years.
What are the tell-tale signs that my ducts need attention now?
1. Rooms feel dusty minutes after you finish cleaning. 2. Visible "puffs" of dust come from supply vents when the blower starts. 3. Musty or stale odors linger, especially when humidity is high. 4. Family members experience unexplained coughing, sneezing, or worsening allergies indoors. 5. You see black streaks or mold growth around vent covers. 6. Recent remodeling or smoke damage introduced large amounts of debris into the system.
What does your certified HVAC team’s duct-cleaning service include?
• Pre-inspection with a high-definition video scope to document buildup. • Sealing of registers and return grills to create negative pressure. • Agitation of duct walls with rotating brushes and compressed-air whips to dislodge debris. • HEPA-filtered vacuum extraction so contaminants never re-enter your living space. • Sanitizing fog treatment with EPA-approved biocide (optional, but popular in humid climates). • Final video walkthrough so you see the before-and-after difference. A typical single-family home in Crab Orchard takes 3–5 hours start to finish.
Will duct cleaning really improve indoor air quality and lower my energy bills?
Yes. Independent EPA studies show that removing heavy buildup can cut HVAC airflow resistance by up to 20 %. Better airflow translates to shorter run times, less strain on blower motors, and up to 11 % savings on heating and cooling costs. Just as important, cleaner ducts mean fewer allergens and irritants in the airstream, which clients often notice as reduced dusting frequency and easier breathing within a day or two of service.
Are your technicians certified, and do you follow industry guidelines?
Absolutely. Our Crab Orchard team holds NADCA Air Systems Cleaning Specialist (ASCS) certification and EPA Section 608 refrigerant licenses. We follow NADCA’s ACR Standard and the EPA’s "Guide to Air Duct Cleaning," ensuring proper containment, negative pressure, and disposal of contaminants. We are fully insured, background-checked, and provide a written satisfaction guarantee on every duct-cleaning project.