Pilot Lights

HEP Heat and AirPilot Lights

Pilot Lights | Heat Repair | Heating and Air Conditioning | Crab Orchard

When the Cumberland Plateau nights get bone-cold, Crab Orchard homeowners know they can count on HEP’s Pilot Lights Heating & Air Conditioning team. Our certified technicians arrive fast, diagnose precisely, and get your furnace humming again with parts and expertise tailored to every make and model. From faulty igniters to uneven airflow, we resolve issues the first time, so you stay warm and your energy bills stay low.

We back every heat repair with transparent pricing, friendly explanations, and the area’s strongest satisfaction guarantee. Whether it’s an emergency call at midnight or a quick preseason tune-up, our locally based crew treats your home like their own—shoe covers on, messes gone, comfort restored. Discover why your neighbors trust HEP to keep the heart of their home beating all winter long.

FAQs

What types of heating systems do Pilot Lights Heating & Air Conditioning repair in Crab Orchard?

Our technicians have the training, tools, and replacement parts to service gas furnaces, electric furnaces, heat pumps, boilers, and dual-fuel hybrid systems commonly found in Crab Orchard homes. Whether your unit is brand-new, older, or a high-efficiency model, we can diagnose and fix ignition problems, thermostat failures, blower issues, cracked heat exchangers, and more.

How can I tell if my pilot light or ignition system is the reason my heat isn’t working?

Typical signs include a furnace that will not start, frequent cycling on and off, cold air blowing from the registers, or a yellow/weak pilot flame instead of a steady blue one. You might also hear clicking sounds as the system repeatedly attempts to ignite. If you notice any of these symptoms, shut the unit off and call us—continuing to run a faulty ignition system can damage the furnace or allow dangerous carbon monoxide to build up.

Do you provide 24/7 emergency heat repair in Crab Orchard?

Yes. Winters in the Crab Orchard area can be harsh, and going without heat is more than an inconvenience—it’s a safety issue. Our on-call technicians are available day and night, weekends and holidays. Just call our emergency line, and we’ll dispatch a fully stocked service vehicle to your address, typically within an hour.

What does a typical heat repair cost, and will I get a price before work begins?

Most residential heat repairs in Crab Orchard fall between $150 and $600, depending on the part and labor involved. Complex jobs such as heat-exchanger replacement may cost more. After diagnosing the problem, our technician will explain the issue, present repair options, and give you a firm, written quote. We never begin work until you approve the price.

Is there anything I should do before the technician arrives?

Yes—turn off your heating system at the thermostat, clear a path to the unit (both indoor furnace and any outdoor heat-pump components), and secure pets. If you smell gas, leave the house immediately and call the gas company first. Having model numbers or past maintenance records handy can also speed up the repair process.

Are your heat-repair technicians licensed and insured?

Absolutely. Every Pilot Lights Heating & Air Conditioning technician is WV-licensed, EPA-certified for refrigerant handling, and fully insured. We participate in ongoing factory training and background checks for your peace of mind. All parts and labor come with a written warranty, so you can feel confident the job is done right the first time.

HEP Heat and Air
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(423) 228-7742