High-efficiency Heat Pumps

HEP Heat and AirHigh-efficiency Heat Pumps

High-efficiency Heat Pumps | HVAC Unit Replacement | Heating and Air Conditioning | Crab Orchard

When the mountains around Crab Orchard turn scorching hot or bitter cold, homeowners count on HEP’s high-efficiency heat pumps to keep every room perfectly comfortable. Our NATE-certified technicians specialize in HVAC unit replacement, swapping out outdated systems for whisper-quiet, Energy Star–rated equipment that can slash utility bills by up to 40 %. From precise load calculations to flawless installation and clean-home standards, we handle every detail so you don’t have to lift a finger—except maybe to adjust your new smart thermostat.

Choosing HEP means partnering with a local team that backs every install with a rock-solid labor warranty, 24/7 emergency support, and flexible financing options. Whether you’re upgrading before winter sets in or your aging AC finally waved the white flag, we’ll design a turnkey heating and air conditioning solution that delivers year-round comfort, healthier indoor air, and the peace of mind only true professionals can provide.

FAQs

How well do high-efficiency heat pumps work in Crab Orchard’s four-season climate?

Modern variable-speed heat pumps are engineered to heat efficiently down to 0 °F and to cool effectively during our humid Appalachian summers. In Crab Orchard the average winter low is in the mid-20s, so a cold-climate heat pump can usually provide 90–100 % of your heating demand without backup heat. When temperatures briefly plunge lower, an auxiliary electric or gas heat source kicks in automatically. This hybrid approach still uses 30–50 % less energy than a conventional electric furnace or older heat pump.

What signs indicate it’s time to replace my existing HVAC unit rather than repair it?

Consider replacement if your system is 10–15 years old, needs frequent or costly repairs, suffers from uneven temperatures, or has a SEER rating below 14. Rising utility bills, excessive noise, or the use of R-22 refrigerant (which is no longer produced) are additional red flags. A new high-efficiency heat pump can cut operating costs enough to offset its purchase price within a few seasons.

How much can I expect to save on energy bills by upgrading to a high-efficiency heat pump?

Savings depend on the efficiency of the equipment you’re replacing and local electricity rates, but most Crab Orchard homeowners see 30–50 % lower heating costs and 20–40 % lower cooling costs. For example, replacing a 10 SEER/8 HSPF unit with a 18 SEER2/10 HSPF2 model can trim $600–$1,000 a year from the average 2,000 sq ft home’s utility bills.

How long does an HVAC replacement project typically take in Crab Orchard?

After the in-home assessment and permit approval, most heat pump replacements are completed in a single day. Complex jobs—such as duct modifications, electrical upgrades, or adding an air handler in a tight crawl space—may take 2–3 days. We schedule inspections with Raleigh County code officials promptly to minimize delays.

Are there rebates or tax credits available for high-efficiency heat pumps in our area?

Yes. Through 2032 the federal Inflation Reduction Act offers a 30 % tax credit (up to $2,000) for qualifying heat pumps. Appalachian Power provides rebates up to $600 for ENERGY STAR® certified replacements, and the WV Office of Energy occasionally funds additional incentives. We handle all paperwork and will apply instant utility rebates to your invoice when available.

What kind of warranty and maintenance do you provide?

Our preferred heat pump line carries a 10-year parts and compressor warranty and a one-year labor warranty, all registered automatically after installation. To keep the warranty valid you’ll need professional maintenance once a year—spring or fall. Our Comfort Club plan includes a 21-point inspection, coil cleaning, filter replacement, and priority service with a 15 % discount on any out-of-warranty repairs.

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(423) 228-7742