Gas Furnaces

HEP Heat and AirGas Furnaces

Gas Furnaces | Heat Repair | Heating and Air Conditioning | Crossville

When a Crossville cold snap hits, you need a gas furnace that springs to life the moment you ask—and a local team that can answer the call just as fast. HEP’s certified technicians specialize in gas furnaces, heating and air conditioning systems of every make and model, arriving in fully stocked vehicles to diagnose issues on the spot. From faulty ignitors and cracked heat exchangers to mysterious noises in the night, our experts restore warmth with precision, transparent pricing, and a reputation built on decades of community trust.

Whether you’re facing an emergency heat repair at 2 a.m. or simply want to tune up your system before winter returns, HEP delivers same-day service, honest advice, and workmanship guaranteed to last. We treat your home—and your comfort—as if it were our own, so you can get back to enjoying cozy evenings without worrying about rising energy bills or surprise breakdowns. Call, click, or wave us down on Main Street; we’ll be there to keep Crossville comfortable, season after season.

FAQs

What are the most common signs that my gas furnace needs professional repair?

Watch for cold or weak air from the vents, loud banging or squealing noises when the furnace starts, a burner flame that is yellow instead of blue, frequent cycling on and off, rising utility bills, or a lingering rotten-egg odor. Any of these symptoms can signal issues such as a failing igniter, cracked heat exchanger, dirty burners, or a gas leak. Because gas furnaces involve combustion and carbon-monoxide risks, call a qualified HVAC technician as soon as you notice these warning signs.

How fast can your team get to my Crossville home if the heat stops working?

We offer 24/7 emergency service throughout Cumberland County. Most customers in Crossville, Fairfield Glade, or Crab Orchard receive a technician at their door within 2–4 hours of placing a no-heat call—often sooner during normal business hours. Our fully stocked service vans carry the most frequently needed parts so we can restore heat in a single visit whenever possible.

Do you work on all furnace and HVAC brands, or only the ones you install?

Our NATE-certified technicians service and repair every major brand sold in the U.S.—including Trane, Carrier, Rheem, Lennox, York, Goodman, Bryant, and Amana—no matter who installed the equipment. We also handle dual-fuel systems, electric heat pumps, and older units that may be out of warranty. If a part is obsolete, we can usually source an aftermarket replacement or recommend upgrade options.

Are your technicians licensed and familiar with Tennessee safety codes?

Yes. Every technician is state-licensed, insured, and background-checked. We stay current with the latest International Fuel Gas Code (IFGC) and local Crossville building regulations. Our pros use calibrated combustion analyzers to verify safe CO levels, perform gas-pressure tests, and pull permits when a repair involves gas piping or venting modifications. You get workmanship that meets or exceeds all state and manufacturer safety standards.

How much will a typical gas furnace repair cost, and do you offer financing?

Minor fixes such as replacing an igniter or flame sensor usually range from $150–$300. More complex jobs like repairing a blower motor, inducer motor, or control board can run $350–$750. If the heat exchanger is cracked, replacement may cost $1,000–$2,000, and sometimes a new furnace is more economical. We provide upfront, flat-rate quotes before any work begins and accept major credit cards. For larger repairs or replacements, we offer 0% APR financing for qualified homeowners through our local banking partners.

What maintenance steps can I take to reduce future repair calls?

Replace or wash your furnace filter every 30–90 days, keep return-air grilles unblocked, and vacuum dust around the furnace cabinet. Schedule a professional tune-up each fall to clean burners, inspect the heat exchanger, lubricate motors, and verify safe gas pressure and CO levels. Installing a programmable thermostat and sealing duct leaks can lower runtime and wear. Finally, consider enrolling in our Comfort Club maintenance plan, which includes two seasonal checkups, priority scheduling, and repair discounts to keep your heating and cooling system running reliably year-round.

HEP Heat and Air
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(423) 228-7742