- HEP Heat and Air
- Flexible Financing

Flexible Financing
Flexible Financing | HVAC Unit Replacement | Heating and Air Conditioning | Crossville
Tennessee’s Plateau weather can swing from frosty mornings to muggy afternoons, often on the same day. When your old system can’t keep up, HEP makes upgrading painless: our flexible financing allows qualified Crossville homeowners to swap out failing equipment for an efficient new setup with low monthly payments and no surprise fees. Fast approvals mean you can schedule your HVAC unit replacement right away and start enjoying steadier temperatures, lower energy bills, and the peace of mind that comes from a full parts-and-labor warranty.
From the first consultation to the final test run, you’ll work with friendly, background-checked HEP technicians who live and work right here in Cumberland County. We handle permits, haul away the old unit, and show you how to maximize every smart-thermostat feature—so all you have to do is breathe easier. Ready to reclaim comfort? Call or click today and discover just how affordable a brand-new system can be.
FAQs
What types of HVAC equipment can I finance through your flexible financing program in Crossville?
Our financing plans cover complete system replacements—including high-efficiency air conditioners, heat pumps, gas furnaces, dual-fuel systems, ductless mini-splits, air handlers, and packaged units. Accessories such as smart thermostats, air purifiers, and humidifiers that are installed at the same time as the new system can also be rolled into the same financing package.
How do I know if I qualify for HVAC financing and what credit score is required?
Most customers with fair to good credit qualify. While every lender sets its own criteria, approvals often start around a 600 credit score. We partner with multiple lenders, so even if your score is lower or you have limited credit history, we can usually find an option. Applications are completed online or in-person, take about two minutes, and produce a soft credit pull in most cases, so there is no impact on your score just to check your options.
What are the typical interest rates and loan terms available?
Interest rates can range from 0% promotional financing to competitive fixed APRs based on creditworthiness and term length. Common term options include 12-, 24-, 36-, 60-, and 120-month plans. Many homeowners in Crossville choose a 60-month plan because it keeps monthly payments low while still paying the system off well before its warranty expires.
Are there any upfront costs or down payments required?
Most plans require little to no money down. If you prefer, you can make a small down payment to lower your monthly obligation, but it is not mandatory. Your first payment is generally due 30–45 days after installation is complete, giving you time to enjoy your new comfort system before the bill arrives.
Can I combine manufacturer rebates, utility incentives, or tax credits with your financing?
Absolutely. Any rebates from manufacturers, Tennessee Valley Authority (TVA) energy-efficiency incentives, or federal tax credits for qualifying high-efficiency heat pumps and furnaces can be used alongside financing. We apply the rebates directly to your loan principal or issue them to you, depending on the program rules, which lowers your overall cost or shortens the repayment period.
How do I apply and how long does approval take?
You can apply online through our secure portal, over the phone, or in person with one of our comfort advisors. The application asks for basic contact information, income, and housing details, and typically takes less than five minutes. Most customers receive an approval decision instantly or within one business hour. Once approved, we schedule your installation, and our team handles the rest—including all paperwork and coordination with the lender.