Free Estimate

HEP Heat and AirFree Estimate

Free Estimate | HVAC Unit Replacement | Heating and Air Conditioning | Crossville

When your furnace falters or your AC can’t keep up with Crossville’s shifting seasons, HEP makes getting the right fix simple—and free to price out. Our local, NATE-certified technicians arrive on time, listen to your comfort concerns, and present honest options, so you can decide whether a repair or a full HVAC unit replacement is the smarter investment. Because we stock leading, energy-efficient brands on our trucks, most change-outs happen faster than you’d expect, and the savings start showing up on utility bills right away.

Schedule your no-obligation estimate today and enjoy upfront pricing, affordable financing, and the peace of mind that comes with a 100% satisfaction guarantee. From the first friendly phone call to the final system test, HEP treats your home like our own—sweeping up, hauling away the old equipment, and making sure every room in your house feels just right before we leave.

FAQs

How do I schedule a free HVAC replacement estimate in Crossville?

Simply call our office or complete the online request form, and we will arrange a convenient on-site visit. A certified comfort specialist will evaluate your current system, perform a load calculation on your home, discuss your comfort goals, and provide a written replacement quote—all at no cost or obligation.

What information will I receive during the free estimate?

You will get a detailed proposal that includes recommended system sizes based on a Manual-J load calculation, efficiency ratings (SEER2/HSPF), options for good-better-best equipment tiers, an itemized cost breakdown, available rebates or utility incentives for Crossville residents, warranty details, and an estimated installation timeline.

How long does an HVAC unit replacement usually take once I approve the estimate?

Most standard heat pump or gas furnace/air-conditioner replacements in Crossville require one full working day. Complex projects—such as adding new ductwork, zoning, or indoor air quality accessories—may take 2–3 days. We’ll confirm your schedule in advance and coordinate permits and inspections with Cumberland County as needed.

Are there financing or rebate options to help lower the cost?

Yes. We partner with several lenders that offer 0% APR promotional financing (subject to credit approval) and low-payment plans up to 120 months. TVA EnergyRight and local utility companies often provide cash rebates for high-efficiency heat pumps, and manufacturers run seasonal promotions. All available incentives will be applied in your written estimate.

Will a new HVAC system really save me money on energy bills?

In most cases, absolutely. Replacing a 10-15-year-old unit (8–12 SEER) with today’s high-efficiency equipment (14–18 SEER2) can cut heating and cooling costs by 25–40% in Crossville’s climate. Variable-speed compressors, smart thermostats, and properly sized ductwork further improve comfort while lowering monthly utility expenses.

How do I know it’s time to replace instead of repair my existing unit?

Consider replacement when your system is 10–15 years old, requires frequent or costly repairs (exceeding 30% of replacement cost), struggles to maintain set temperatures, or uses R-22 refrigerant, which is no longer produced. During the free estimate, our technician will compare repair vs. replacement costs and help you decide the most economical path.

HEP Heat and Air
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(423) 228-7742