High-efficiency Technology

HEP Heat and AirHigh-efficiency Technology

High-efficiency Technology | HVAC Unit Replacement | Heating and Air Conditioning | Crossville

Feeling the chill of mountain mornings or the heat of a Tennessee summer day? HEP’s high-efficiency technology brings Crossville homeowners whisper-quiet comfort and serious energy savings, all wrapped in the reliability of a local team that’s been serving the Plateau for decades. Our factory-trained technicians analyze your home’s layout, insulation, and airflow to pair you with an advanced, eco-friendly heating and cooling system that can slash utility bills by up to 40 percent while improving indoor air quality.

From no-pressure estimates and hassle-free financing to meticulous installation and a rock-solid parts-and-labor warranty, we make HVAC unit replacement smooth and stress-free. Schedule your in-home assessment today and discover how quickly your Crossville house can become the most comfortable—and efficient—home on the block.

FAQs

How can I tell if it’s time to replace my current HVAC system in Crossville?

Most systems in Crossville last 12–15 years with proper maintenance. Warning signs that it’s time to replace include: (1) frequent or costly repairs, (2) noticeably higher energy bills even after tune-ups, (3) uneven temperatures or humidity problems, (4) loud or unusual noises, and (5) R-22 refrigerant use, which is now phased out. Our comfort specialists can perform a load calculation and utility-savings analysis to confirm whether replacement is more cost-effective than repair.

What makes a "high-efficiency" HVAC unit different from a standard unit?

High-efficiency equipment uses advanced compressors, variable-speed blower motors, enhanced heat-exchanger design, and smart thermostatic controls to deliver more heating or cooling output per kilowatt-hour. For air conditioners this is measured by SEER2; for heat pumps, by SEER2 and HSPF2; and for furnaces, by AFUE. In Crossville’s mixed climate, units rated 16–20 SEER2 and 96%+ AFUE can cut utility costs by 30–50% compared with 10- to 12-year-old systems.

Are there local rebates, tax credits, or financing options for a high-efficiency HVAC replacement in Crossville?

Yes. Through 2032, qualifying heat pumps and furnaces may earn up to a $2,000 federal tax credit under the Inflation Reduction Act. Tennessee Valley Authority (TVA) programs and certain local power companies often offer $150–$400 per-ton rebates on ENERGY STAR® air-source heat pumps. We partner with multiple lenders to provide 0%–9.99% APR plans, same-as-cash options, or low monthly payments so you can upgrade without a large upfront expense. Our team will complete all rebate paperwork and supply tax-credit documentation.

How do I know what size HVAC unit my home really needs?

Proper sizing is crucial and cannot be based only on square footage. We perform an ACCA Manual J heat-gain and heat-loss calculation that factors in insulation, window type, orientation, duct condition, and desired indoor temperature. In Crossville’s climate, oversizing can cause short-cycling and humidity issues, while undersizing leads to uncomfortable rooms and high bills. After the load calculation, we match the capacity with the most efficient model that meets or exceeds the required tonnage or BTU output.

How long does a full HVAC replacement usually take, and will I be without heating or cooling?

A typical change-out of an existing split system—including removal, new pad or hanging bracket, indoor coil, air handler or furnace, new line set if needed, smart thermostat, and refrigerant charge—takes 1 full day (about 6–8 labor hours). For systems that require duct modifications or zoning, add 0.5–1 day. You will be without heating or cooling only during the actual swap, generally 3–5 hours. We schedule replacements to minimize downtime and can provide temporary comfort solutions if extreme weather threatens.

What maintenance is required after installing a high-efficiency system to keep the warranty valid?

Manufacturers require documented annual professional maintenance to keep parts and compressor warranties—often 10–12 years—in force. Our Comfort Club plan includes (1) spring AC tune-up, (2) fall heating inspection, (3) thermostat calibration, (4) refrigerant pressure check, (5) coil cleaning, (6) blower and burner inspection, and (7) air-flow tests. We also recommend changing high-MERV filters every 1–3 months and keeping outdoor units clear of leaves and debris. Proper maintenance can recover up to 95% of the unit’s original efficiency and extend its lifespan.

HEP Heat and Air
Book Online
(423) 228-7742