- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Thermostat Upgrades | Heating and Air Conditioning | Crossville
When Crossville’s weather refuses to make up its mind, a precise, responsive thermostat is the difference between steady comfort and constant fiddling with the dial. HEP’s certified technicians specialize in thermostat upgrades that replace outdated controls with smart, Wi-Fi–enabled units designed to learn your schedule, trim energy bills, and pair seamlessly with existing heating and air conditioning systems. We handle every detail—from selecting the right model to flawless calibration—so you can enjoy room-by-room accuracy and instant app control without lifting a finger.
As a locally trusted team, we back every installation with transparent pricing, courteous service, and a workmanship guarantee that keeps your comfort secure for years to come. Ready to experience climate control as smart as the devices in your pocket? Call or click today, and let HEP turn a simple thermostat into the smartest feature of your Crossville home.
FAQs
Why should I consider a thermostat upgrade for my heating and air system in Crossville?
Upgrading to a modern thermostat improves comfort, reduces energy bills, and allows precise control of your HVAC system. Newer smart and programmable models learn your schedule, adjust temperatures automatically, and can be controlled from your phone. In Crossville’s variable climate—warm, humid summers and chilly winters—this helps maintain consistent indoor temperatures while preventing energy waste.
What thermostat options do your certified technicians recommend?
We typically suggest three categories: (1) Non-programmable digital thermostats for straightforward, manual temperature control; (2) Programmable models that let you set daily or weekly schedules; and (3) Wi-Fi–enabled smart thermostats, such as ecobee or Nest, which offer app control, learning algorithms, and compatibility with voice assistants. Our technicians assess your HVAC equipment, wiring, and lifestyle to recommend the best fit.
Will a smart thermostat work with my existing heating and air conditioning system?
Most smart thermostats are compatible with standard 24-volt forced-air systems, heat pumps, and dual-fuel setups common in Crossville. The key requirement is a C-wire (common wire) that supplies constant power. During our in-home visit, a certified technician will inspect your system, verify wiring, and, if necessary, install a C-wire adaptor or upgrade your control board to ensure full compatibility.
How long does a professional thermostat installation take?
For most homes, installation takes about 60–90 minutes. This includes shutting off power, removing the old unit, confirming wiring, mounting the new thermostat, connecting to Wi-Fi (if applicable), updating firmware, and walking you through programming and app setup. Complex systems or additional wiring may add time, but our technicians provide a clear timeline before beginning work.
Can a thermostat upgrade really save me money on utilities?
Yes. ENERGY STAR estimates that a properly programmed thermostat can cut heating and cooling costs by up to 10%. Smart models can push savings higher by using geofencing, local weather data, and adaptive recovery to avoid heating or cooling an empty home. Considering Crossville’s seasonal swings, many customers see payback on their thermostat in one to two years.
Do you offer warranties and ongoing support?
Absolutely. All thermostat brands we install come with manufacturer warranties—typically 3–5 years. Our labor is warranted for one year, and because we’re locally based in Crossville, you can call us anytime for troubleshooting or follow-up training. We also offer maintenance plans that include annual thermostat firmware checks and HVAC system tune-ups to keep everything running efficiently.