Air Conditioners

HEP Heat and AirAir Conditioners

Air Conditioners | Heating and Air Conditioning | Crossville

When Crossville homes and businesses need reliable comfort, they turn to HEP’s seasoned technicians for all things heating and air conditioning. From sweltering summer afternoons to frosty winter mornings on the Plateau, our team responds quickly with the right tools, top-tier Carrier systems, and the know-how to fine-tune any brand for peak efficiency. We’re neighbors first, so you can count on honest advice, transparent pricing, and workmanship that keeps your space cozy year-round.

Whether you’re ready for a full system upgrade, an indoor air-quality boost, or a midnight repair that can’t wait until morning, one call to HEP puts decades of expertise on your side. Schedule today and feel the difference local pride makes in every thermostat click, whisper-quiet vent, and refreshing breath of conditioned air.

FAQs

What types of air conditioning and heating systems do you service in Crossville?

Our technicians are trained to service and install all major residential and light-commercial HVAC equipment found in Crossville, including central air conditioners, gas and electric furnaces, dual-fuel and straight heat pumps, ductless mini-splits, packaged rooftop units, and even geothermal systems. No matter the brand or configuration, we have the diagnostic tools, factory training, and parts access to handle repairs, maintenance, and full system replacements.

How often should I schedule maintenance for my HVAC system?

For optimal performance and warranty protection, we recommend two professional tune-ups each year—one in the spring for the cooling side and one in the fall for the heating side. During a maintenance visit we clean coils, tighten electrical connections, check refrigerant charge, test safety controls, lubricate moving parts, and verify airflow. Routine service can lower energy bills by up to 15 %, catch small issues before they become major repairs, and extend equipment life by several years.

Do you offer emergency heating and cooling repair in Crossville?

Yes. We provide 24/7 emergency repair service throughout Crossville and the surrounding Cumberland Plateau. Whether your air conditioner quits on a July afternoon or your furnace stops working on a freezing January night, a live dispatcher will take your call, and a certified technician will arrive in a fully stocked service vehicle—usually within hours—to restore comfort quickly and safely.

Can you help improve my home’s indoor air quality?

Absolutely. We offer a full menu of IAQ solutions, including high-MERV pleated filters, whole-house media cabinets, HEPA bypass filters, UV-C germicidal lamps, energy-recovery ventilators (ERVs), humidifiers, dehumidifiers, and professional duct cleaning. After a free on-site assessment, we’ll recommend the right combination of products to address dust, pollen, pet dander, mold spores, odors, and humidity imbalances common in the Crossville area.

What energy-efficient HVAC options work best for Crossville’s climate?

Given Crossville’s humid summers and cool winters, high-SEER inverter heat pumps (18–22 SEER2), variable-speed air handlers, and dual-fuel systems that switch between an electric heat pump and a gas furnace offer the best year-round efficiency. We also install smart thermostats, zoning dampers, and ECM blowers to fine-tune comfort while minimizing energy use. Our comfort consultants will perform a Manual J load calculation to size equipment correctly for your home’s square footage, insulation level, and window orientation.

Are there any rebates or tax credits for upgrading my HVAC system in Crossville?

Yes. Homeowners may qualify for federal tax credits under the Inflation Reduction Act—up to $2,000 for heat pumps that meet ENERGY STAR’s CEE Tier II criteria. Tennessee Valley Authority’s EnergyRight program typically offers $150–$500 rebates for high-efficiency heat pumps and duct sealing, and utility companies such as Volunteer Electric Cooperative sometimes provide additional incentives. We handle all rebate paperwork and will walk you through available financing options to make your upgrade as affordable as possible.

HEP Heat and Air
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(423) 228-7742