- HEP Heat and Air
- A/C Installation

A/C Installation
A/C Installation | Air Conditioning | Heating and Air Conditioning | Cumberland Gap
When Cumberland Gap summer days turn muggy and the mercury climbs, homeowners trust HEP’s A/C Installation, Heating and Air Conditioning team to keep every room refreshingly cool. Our certified technicians know the quirks of Appalachian weather and the charm of historic mountain homes, so we tailor system designs that balance efficiency with quiet comfort. From the moment we arrive, you’ll see why neighbors choose us for precise load calculations, meticulous craftsmanship, and transparent pricing on modern air conditioning solutions that cut energy bills without sacrificing power.
Whether you’re upgrading a decades-old unit, fitting a brand-new build, or booking routine maintenance, we make the process painless. We handle permits, remove outdated equipment responsibly, and back every installation with a rock-solid satisfaction guarantee. Ready to feel the difference? Call HEP today and let Cumberland Gap’s cooling experts bring effortless freshness to your doorstep.
FAQs
What types of air conditioning systems do you install in Cumberland Gap homes?
We install a full range of residential and light-commercial cooling systems, including traditional split central air conditioners, high-efficiency heat pumps, ductless mini-splits, packaged rooftop units, and dual-fuel (hybrid) systems that combine an electric heat pump with a gas furnace. Our comfort advisors evaluate your home’s size, insulation levels, existing ductwork, and budget to recommend the most efficient and cost-effective solution for Cumberland Gap’s warm, humid summers and mild winters.
How long does a typical A/C installation take from start to finish?
For a standard replacement of an existing central air conditioner, the process usually takes one full day—about 6–8 labor hours. A first-time installation that requires new ductwork or electrical upgrades can extend to 2–3 days. Ductless mini-split installations often finish in half a day per indoor air handler. We schedule a free on-site assessment beforehand so you know exactly how long your specific project will take.
What is the average cost to install a new air conditioner in the Cumberland Gap area?
Prices vary with system size, efficiency rating (SEER2), and any needed duct or electrical modifications. On average, homeowners spend $5,500–$8,000 for a high-efficiency 2–3-ton central A/C replacement. Ductless single-zone systems start around $3,200, while multi-zone or packaged units for larger homes can reach $10,000+. We offer detailed written estimates, financing options with approved credit, and utility rebate guidance to help control costs.
Do I need to pull a permit for an A/C installation in Cumberland Gap, and do you handle that?
Yes. Claiborne County and many nearby municipalities require mechanical and electrical permits for any new HVAC equipment or major replacements. We manage the entire permitting process, schedule all required inspections, and provide documentation for your records. This ensures the installation meets local building codes, manufacturer specifications, and keeps your equipment warranty intact.
How can I maximize energy efficiency after my new air conditioner is installed?
Start with proper system sizing and professional installation—both are included in our service. After installation, we recommend: (1) enrolling in our semi-annual maintenance plan to keep coils clean and refrigerant charge optimized; (2) installing a programmable or smart thermostat to reduce run-time while you’re away; (3) sealing and insulating ductwork, especially in unconditioned attics; (4) changing air filters every 30–60 days; and (5) keeping outdoor condenser coils clear of leaves and debris. These steps can lower cooling costs by 20-30%.
What kind of warranty and post-installation support do you provide?
All new systems come with a 10-year manufacturer’s parts warranty and a 1-year labor warranty from our company, with extended labor coverage available. You’ll also receive a 100% Satisfaction Guarantee—if you’re not completely thrilled with the new system within the first year, we’ll make it right at no extra charge. Our Cumberland Gap service team is on call 24/7 for warranty repairs, seasonal tune-ups, and emergency service so your comfort is protected year-round.