- HEP Heat and Air
- Whole-home Dehumidifiers

Whole-home Dehumidifiers
Whole-home Dehumidifiers | Dehumidifier Installation | Heating and Air Conditioning | Cumberland Gap
Imagine stepping into your Cumberland Gap home and feeling crisp, balanced air—no damp corners, no musty smells, no sticky summer humidity. That’s the difference a professionally installed whole-home dehumidifier from HEP Heating & Air Conditioning can make. Our local technicians integrate advanced equipment directly into your existing HVAC system, quietly extracting excess moisture while improving indoor air quality, protecting woodwork and electronics, and lightening the load on your air conditioner.
When you schedule a dehumidifier installation with HEP, you get prompt, neighborly service backed by decades of East Tennessee expertise. We evaluate your home’s size and layout, recommend the ideal capacity, and handle every detail from sealing ductwork to final performance checks—so you can relax and enjoy a healthier, more comfortable living space all year long.
FAQs
Why do homeowners in Cumberland Gap need a whole-home dehumidifier?
East Tennessee’s climate is hot and humid from late spring through early fall, and excess indoor moisture can lead to mold growth, musty odors, warped wood, and aggravated allergies. A whole-home dehumidifier removes this excess humidity throughout the entire house, protecting the building structure and improving indoor air quality and comfort levels year-round.
How does a whole-home dehumidifier integrate with my existing HVAC system?
The unit is hard-ducted into your supply or return plenum so that it treats the same air your heating and air-conditioning system handles. A dedicated drain line carries condensate to a safe discharge point, and the dehumidifier is wired to its own humidistat or to a compatible smart thermostat. This integration lets the dehumidifier run independently of the A/C, extracting moisture without over-cooling the house and helping your HVAC equipment run more efficiently.
What is involved in the installation process and how long does it take?
After a brief in-home assessment, our technicians determine placement (usually in a basement, crawl space, or mechanical closet), tie into the existing ductwork, install a new condensate drain, add an exterior fresh-air intake if desired, and complete electrical connections. Most whole-home dehumidifier installations in Cumberland Gap are completed in one day, with minimal disruption to living spaces. Before leaving, we adjust settings, test the system, and show you how to use the controls.
Will a whole-home dehumidifier increase my energy bills?
While the dehumidifier itself uses a small amount of electricity, it often lowers overall energy costs. By wringing out moisture, the air feels cooler at higher temperatures, so you can raise the thermostat 2–3 °F without sacrificing comfort. The reduced strain on your air conditioner may extend equipment life and decrease summertime cooling costs by up to 15 %.
What routine maintenance does a dehumidifier require?
Maintenance is simple: replace or clean the air filter every 3–6 months, check that the condensate drain remains clear, and have the coil and internal cabinet inspected annually during your regular HVAC tune-up. Our Comfort Club maintenance plan includes these services and ensures optimal performance and warranty protection.
How do I know what size or capacity dehumidifier my home needs?
Proper sizing depends on your home’s square footage, insulation level, typical indoor humidity, and specific problem areas such as crawl spaces. During a free consultation, we gather these details and perform load calculations. Most homes in Cumberland Gap require a 70- to 120-pint-per-day unit, but larger or multi-level homes may need higher capacities or multiple units for balanced humidity control.