- HEP Heat and Air
- System Installs

System Installs
System Installs | Heating and Air Conditioning | Cumberland Gap
When frigid mountain winds swirl through Cumberland Gap or summer humidity hangs in the valley, count on HEP to keep your indoor climate perfectly balanced. Our seasoned technicians specialize in custom system installs, selecting energy-efficient equipment that matches the unique size and layout of your home. From whisper-quiet heat pumps to smart thermostats you can control from a hike in the park, we handle every detail—design, permitting, installation, and a thorough post-job walkthrough—so all you notice is constant comfort and lower utility bills.
Local families have trusted HEP for decades because we show up on time, communicate clearly, and back our work with iron-clad guarantees. When you’re ready to upgrade your heating and air conditioning, we’ll be there with transparent pricing, flexible financing, and courteous pros who treat your home like their own. Breathe easier knowing Cumberland Gap’s most dependable team is just a quick call away.
FAQs
What types of heating and air conditioning systems do you install in Cumberland Gap?
We install a full range of residential and light-commercial HVAC equipment, including high-efficiency central air conditioners, gas furnaces, heat pumps, ductless mini-split systems, packaged rooftop units, and dual-fuel hybrids. Our team will evaluate your property’s size, insulation levels, and existing ductwork to recommend the most effective solution for the Cumberland Gap climate.
How long does a typical HVAC system installation take?
Most standard replacements—where we remove an old furnace or air conditioner and install a new unit in the same location—can be completed in one working day. More complex projects, such as adding new ductwork, converting from electric resistance heat to a heat pump, or installing a multi-zone ductless system, may take 2–3 days. We provide a detailed timeline before work begins so you know exactly what to expect.
Will I need a permit or inspection for my new HVAC installation?
Yes. The State of Tennessee and Claiborne County require mechanical permits and post-installation inspections for new HVAC systems to ensure safety and code compliance. Our office handles the entire permitting process on your behalf, schedules inspections with the county, and provides you with all necessary documentation once the job is approved.
How much does a new heating and cooling system cost in the Cumberland Gap area?
Costs vary based on system type, efficiency rating, capacity, and any additional ductwork or electrical upgrades. On average, a high-efficiency central air conditioner starts around $4,500, a gas furnace around $3,500, and a complete matched HVAC system ranges from $7,500 to $12,000 installed. We offer free in-home estimates and present multiple options so you can choose a system that fits your comfort needs and budget.
Will a new system lower my utility bills?
In most cases, yes. Modern HVAC equipment is significantly more efficient than systems installed 10–15 years ago. Upgrading from a 10 SEER air conditioner to a 16–18 SEER model or from an 80% AFUE furnace to a 96% AFUE furnace can cut heating and cooling costs by 20–40%. We calculate projected energy savings during your estimate so you can see the payback period for your investment.
Do you offer financing, warranties, or maintenance plans?
Absolutely. We partner with trusted lenders to provide flexible financing options—including 0% APR promotional plans—for qualified homeowners. All of our installations come with a 10-year parts warranty from the manufacturer and a one-year labor guarantee from our company, with extended labor warranties available. To keep your new system running efficiently, we also offer affordable semi-annual maintenance agreements that include priority service, filter changes, and discounts on repairs.