- HEP Heat and Air
- High-efficiency Heat Pumps

High-efficiency Heat Pumps
High-efficiency Heat Pumps | Air Conditioning | Heating and Air Conditioning | Dandridge
Tennessee summers in Dandridge can be relentless, but HEP’s high-efficiency heat pumps turn sweltering days into pure comfort. Our state-of-the-art systems cool your home quickly while using up to 40 % less energy than conventional units, saving you money every month and shrinking your carbon footprint. Backed by friendly, certified technicians who know the lake-side climate inside and out, we tailor every installation to your home’s unique layout for whisper-quiet, even cooling that lasts.
When the weather shifts, the same heat pump reverses to deliver cozy heat—no extra equipment needed. That means fewer maintenance worries, lower utility bills, and year-round peace of mind from a single, smart investment in air conditioning excellence. Ready to upgrade your comfort? Call HEP today for a free in-home assessment and discover why your neighbors trust us to keep Dandridge comfortable, efficient, and worry-free.
FAQs
What is a high-efficiency heat pump and how does it work in Dandridge’s climate?
A high-efficiency heat pump is an all-electric HVAC system that both heats and cools your home by moving heat rather than generating it. In summer it removes heat from indoors and expels it outside; in winter it extracts heat from the outdoor air—even when temperatures dip into the 20s—and brings it inside. Modern variable-speed compressors and inverter technology allow the unit to match output precisely to the load, giving SEER2 ratings up to the mid-20s and HSPF2 ratings near 10. Dandridge’s relatively mild winters and warm, humid summers are ideal for heat-pump operation, so you enjoy year-round comfort with far less energy use than a conventional furnace and central AC pair.
How much can I save on my energy bills with a high-efficiency heat pump?
Savings vary by home size, insulation, and your previous equipment, but homeowners in the Dandridge area who replace a 10-SEER air conditioner and 80% AFUE furnace with a 18-20 SEER2 / 9-10 HSPF2 heat pump typically cut annual heating and cooling costs 30–50 %. For a 2,000-sq-ft home that can translate into $600–$1,000 in utility savings each year. Because the system runs on electricity only, you also eliminate propane or natural-gas expenses and reduce price-volatility risk. Most customers see payback on the higher-efficiency unit within 5–7 years while enjoying superior comfort from day one.
Are high-efficiency heat pumps effective during Dandridge’s colder winter days?
Yes. Today’s cold-climate heat pumps use advanced compressors, enhanced vapor injection, and variable-speed technology to maintain full heating capacity down to about 17 °F and continue operating efficiently to 5 °F or below. On the handful of nights when East Tennessee temperatures dip into the single digits, an optional electric resistance or gas backup heat stage can automatically engage. Because those extreme lows are short-lived, the backup heat might run only a few hours a year, keeping operating costs low while ensuring you stay comfortable.
What incentives or rebates are available for installing a high-efficiency heat pump in Dandridge, TN?
As of 2024, qualified ENERGY STAR® high-efficiency heat pumps are eligible for a 30 % federal tax credit (up to $2,000) under the Inflation Reduction Act. Many Tennessee Valley Authority (TVA) distributors, including local utility partners like Appalachian Electric Cooperative, offer additional rebates—often $300–$600—when you replace older electric resistance heat or upgrade to a higher SEER2 system. Low-interest financing through TVA’s EnergyRight® program and manufacturer seasonal promotions can further reduce out-of-pocket cost. We handle all paperwork and will inform you of the latest incentives at the time of your estimate.
How often does a high-efficiency heat pump need maintenance and what does it involve?
Plan on two professional tune-ups per year—one in spring before cooling season and one in fall before heating season. A maintenance visit includes cleaning the indoor and outdoor coils, checking refrigerant charge, inspecting electrical connections, testing safety controls, flushing the condensate line, and verifying airflow and system settings. Regular filter changes (every 1–3 months) are critical for efficiency and indoor air quality. With proper care, today’s premium heat pumps routinely last 15–20 years while maintaining their high performance.
How long does installation take and can it use my existing ductwork?
Most residential change-outs in Dandridge are completed in a single day, including removal of your old furnace/AC and installation of the new outdoor and indoor heat-pump units. If your existing ductwork is properly sized and in good condition, the new system will tie in seamlessly—our technicians will inspect, seal, and balance the ducts as part of the job. Homes without ducts can use ductless mini-split heat pumps, which require only small wall penetrations and are usually installed in one to two days. Before any project we perform a load calculation and walk you through all options so installation is smooth and transparent.