Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Dandridge
When the Tennessee humidity rises or a Smoky Mountain cold snap hits, Dandridge homeowners trust HEP’s certified technicians to keep comfort constant. Our seasoned pros bring decades of experience, factory-trained precision, and a neighborly attitude to every service call. From the first free estimate to the final safety check, we size and install systems that tame utility bills, boost indoor air quality, and come backed by industry-leading warranties. No subcontractors, no surprises—just punctual arrivals, tidy work areas, and clear communication every step of the way.
If your old furnace wheezes or your A/C struggles through another summer, an HVAC unit replacement could save you hundreds in energy costs while restoring year-round peace of mind. HEP offers flexible financing, 24/7 emergency support, and transparent pricing so you can upgrade without stress. Call today and discover why your Dandridge neighbors say, “Happy Hiller? In East Tennessee, it’s HEP!”
FAQs
How do I know when it’s time to replace my HVAC unit in Dandridge rather than repair it?
Most systems show clear warning signs: frequent breakdowns, rising energy bills despite regular maintenance, uneven temperatures between rooms, excessive noise, or equipment that’s 10–15 years old. Our certified technicians start with a full inspection; if the cost of repair approaches 40–50% of the price of a new, high-efficiency system, we typically recommend replacement to save you money long-term.
What is included in a professional HVAC replacement by your certified technicians?
A typical replacement visit covers: (1) a detailed load calculation to size the new system correctly for Dandridge’s climate, (2) removal and eco-friendly disposal of the old unit, (3) installation of the indoor air handler/furnace, outdoor condenser or heat pump, evaporator coil, and new refrigerant lines if needed, (4) ductwork inspection and minor sealing, (5) thermostat upgrade and system calibration, and (6) a full post-installation performance test. We also register manufacturer warranties on your behalf.
How long does an HVAC replacement take and will I be without heating or cooling?
Most standard change-outs require 6–10 labor hours, so we can usually complete the project in one day. If duct modifications or electrical upgrades are necessary, an additional day may be scheduled. We coordinate timing so you’re without conditioned air for only a few hours, and portable heaters or AC units can be provided during extreme weather.
Will a new HVAC system really lower my energy bills in Dandridge?
Yes. Modern high-efficiency heat pumps and furnaces carry SEER2 and AFUE ratings that can be 30–50% higher than systems installed a decade ago. Upgrading can cut monthly utility costs by 20–40%, particularly when paired with smart thermostats and proper duct sealing. Our technicians provide an energy-savings projection so you can see estimated payback before you commit.
What warranties and financing options do you offer on HVAC replacements?
Most major manufacturers we carry—Trane, Rheem, Carrier, and Lennox—provide 10-year parts limited warranties when installed by our certified techs. We add a 1-year labor warranty (extended labor plans up to 10 years are available). For budgeting, we partner with local lenders to offer 0% APR promotional financing for 6–18 months or low-interest terms up to 120 months, subject to credit approval.
Why should I choose your certified technicians instead of a general handyman for HVAC replacement?
Our team holds NATE and EPA certifications, meaning we’ve passed rigorous exams on proper sizing, refrigerant handling, electrical safety, and airflow diagnostics. A correctly installed system runs more efficiently, lasts longer, and keeps manufacturer warranties intact—something non-certified installers can’t guarantee. We are also fully licensed and insured in Tennessee, providing peace of mind and code-compliant workmanship.