- HEP Heat and Air
- Flexible Financing

Flexible Financing
Flexible Financing | HVAC Unit Replacement | Heating and Air Conditioning | Dandridge
When the sticky summers on Douglas Lake or the chilly mornings rolling off English Mountain push your old system to its limit, HEP makes upgrading easy. Our licensed technicians handle every detail of your HVAC unit replacement, from sizing the perfect energy-efficient system to removing the old equipment without a trace. Best of all, flexible financing options let you spread the cost over manageable monthly payments, so comfort never has to wait for payday.
With transparent quotes, same-day service in most of Dandridge, and 24/7 support just a call away, you can relax knowing we have your back long after installation. Enjoy lower utility bills, quieter operation, and the peace of mind that comes from industry-leading warranties—then pay at a pace that fits your budget. Ready to breathe easier? Schedule your free estimate today and feel the HEP difference in every room.
FAQs
What types of HVAC equipment qualify for flexible financing in Dandridge?
All major heating and cooling replacements we install in Dandridge—including high-efficiency gas furnaces, air conditioners, heat pumps, dual-fuel systems, ductless mini-splits, and indoor air-quality add-ons—are eligible for our financing plans. Whether you are upgrading a single component or purchasing a complete comfort system, you can spread the cost over affordable monthly payments.
How does the financing application process work?
The process is quick and paper-light. During your in-home consultation or phone call, our comfort specialist will collect a few pieces of information and submit a secure online application to our lending partners. Most customers receive an approval decision in under 10 minutes. If approved, you will review the terms, sign electronically, and we will schedule your installation right away.
What credit score do I need, and do you have options for less-than-perfect credit?
Many plans are designed for homeowners with FICO scores of 600 or higher, but we also partner with secondary lenders that consider scores in the mid-500s and alternative credit factors such as homeownership history and utility payment records. Because we offer multiple tiered programs, we can usually match customers with a solution even if their credit is not spotless.
Are promotional rates or no-interest periods available?
Yes. Seasonal promotions may include 0% APR for 12–18 months, reduced APR with fixed payments, or deferred interest if the balance is paid in full during the promo period. Availability depends on lender programs and credit approval, so ask your comfort specialist what specials are active when you apply.
Can I combine local utility rebates or federal tax credits with your financing?
Absolutely. Financing covers the up-front equipment and labor cost, while rebates and tax credits reduce your overall net expense. We handle the paperwork for TVA EnergyRight and Jefferson-Cocke or Sevier County utility incentives, and we will provide the AHRI certificate you need to claim any eligible federal clean-energy tax credits when you file.
How soon can my old system be replaced once financing is approved?
Because we stock the most common system sizes locally, we can usually replace your HVAC unit within 24–48 hours of financing approval. During peak season it may extend to 3–5 days, but emergency heat or cooling loaner equipment is available at no additional charge until your new system is installed.