- HEP Heat and Air
- Free Estimate

Free Estimate
Free Estimate | HVAC Unit Replacement | Heating and Air Conditioning | Dandridge
Imagine stepping into your Dandridge home on a sweltering July afternoon and being greeted by a cool, refreshing breeze—or warming up instantly on a frosty January morning. HEP’s friendly, factory-trained technicians make those moments possible by offering free, no-pressure estimates on complete HVAC unit replacement. We evaluate your current system, share clear pricing up front, and explain energy-saving options tailored to our East Tennessee climate, all while respecting your time and budget.
Whether your aging furnace rattles louder than the Smokies on game day or your AC can’t keep up with rising temps off Douglas Lake, HEP is ready to help. From financing plans to manufacturer rebates, we handle the details so you can relax and enjoy year-round comfort. Schedule your free estimate today and discover why neighbors across Dandridge trust the Happy HEP Home Pros to keep their families comfortable, season after season.
FAQs
What does the free HVAC replacement estimate in Dandridge include?
Our no-obligation estimate covers a full on-site inspection of your existing heating and cooling equipment, a Manual-J load calculation to size the new system accurately, a written proposal with at least two equipment options (good/better/best), an itemized cost breakdown (equipment, labor, permits, and disposal), and projected energy-savings comparisons. We also answer any questions you have about brands, warranties, and scheduling.
Do I need to be present during the estimate?
Yes, we recommend that the homeowner or decision-maker be present. The technician will need access to your indoor air handler, outdoor condenser, electrical panel, and ductwork. Your input about comfort concerns, hot and cold spots, or future renovation plans helps us tailor the proposal. The visit typically takes 60–90 minutes.
How do you determine the right size HVAC unit for my Dandridge home?
Sizing is never guessed. We perform a Manual-J heat-gain/heat-loss calculation that factors in square footage, insulation levels, window types, sun exposure, number of occupants, and local Dandridge climate data. An accurately sized unit runs more efficiently, reduces humidity better, and prevents short cycling that can shorten equipment life.
Are there financing, rebates, or tax credits available for a new system?
Absolutely. We partner with several lenders that offer low-interest and 0 % promotional financing with approved credit. Many high-efficiency heat pumps and gas furnaces qualify for TVA EnergyRight rebates and the current federal 25C tax credit (up to 30 % of the project cost, capped at $2,000 for qualifying heat pumps). We include all available incentives in your written estimate and handle the paperwork.
How long does the HVAC replacement process take after I approve the estimate?
Most standard residential replacements are completed in a single day. Once you approve the proposal and select equipment, we order the unit (usually 2–5 business days for delivery) and obtain any required Dandridge or Jefferson County permits. On installation day, we remove the old system, set the new equipment, adapt ductwork and electrical connections, charge the refrigerant, and perform a full start-up test. You receive a walkthrough, thermostat tutorial, and all warranty documents before we leave.
Will replacing my old HVAC system really lower my energy bills?
Yes. If your current unit is 10–15 years old, it likely has a SEER rating of 10–13. Today’s systems start at 14.3 SEER2 and can reach the high 20s with inverter technology. Homeowners in Dandridge who upgrade to a high-efficiency heat pump or matched gas furnace/AC combo typically see 20–40 % lower utility costs, better humidity control, and improved indoor comfort. Your free estimate will include a utility-savings projection specific to your home.