System Installation
System Installation | Air Conditioning | Heating and Air Conditioning | Decatur
When Decatur heats up, HEP keeps homes refreshingly cool with expert system installation that’s tailored to your space, lifestyle, and budget. Our certified technicians analyze your home’s unique layout, recommend energy-efficient equipment, and handle every detail—from precise ductwork to smart thermostat setup—so your new air conditioning system delivers whisper-quiet comfort and lower utility bills from day one.
Customers choose HEP for punctual service, transparent pricing, and workmanship backed by iron-clad guarantees. Whether you’re replacing an outdated unit or outfitting a new build, we combine small-town courtesy with cutting-edge know-how to create a climate you’ll love year-round. Discover why Decatur homeowners trust us for dependable air conditioning solutions that stand up to Southern summers without breaking the bank.
FAQs
What factors should I consider when choosing a new air conditioning system for my Decatur home?
Key considerations include the size and layout of your home, insulation levels, existing ductwork, and your desired energy-efficiency rating (SEER2). Our technicians perform a Manual J load calculation to determine the correct tonnage so the system isn’t over- or undersized. We also review humidity control needs, indoor-air-quality options, noise levels, and your budget to recommend the best split, heat-pump, or ductless solution for Decatur’s hot, humid summers.
How long does a typical AC installation take and what should I expect during the process?
Most straight AC replacements are completed in one day. A full system change-out with new ductwork can take 1–3 days. We start with a pre-installation walkthrough, protect floors and furnishings, recover old refrigerant per EPA guidelines, remove the existing unit, set the new condenser and air handler/coil, connect refrigerant and drain lines, pressurize and vacuum the system, charge it with the correct refrigerant, and complete a start-up test. Before leaving, we show you how to use the thermostat, register warranties, and clean up thoroughly.
Are there energy-efficiency incentives or rebates available in Decatur or Georgia for new HVAC installations?
Yes. Georgia Power and several local municipal utilities periodically offer rebates—often $200–$700—for installing ENERGY STAR or high-SEER2 equipment. The federal Inflation Reduction Act also provides a 30 % tax credit (up to $2,000) on qualifying high-efficiency heat pumps and central AC systems. Low- to moderate-income households may qualify for even larger point-of-sale rebates through the upcoming HOMES and HEERHA programs. We’ll supply the paperwork and help you maximize every incentive.
How often should I schedule maintenance for my newly installed AC system?
Manufacturers require professional maintenance at least once a year to keep warranties valid. In Decatur’s pollen-heavy climate, we recommend a spring tune-up before peak cooling season and an optional fall check if your system includes a heat pump for heating. Maintenance includes coil cleaning, refrigerant check, electrical testing, drain-line clearing, filter replacement, and thermostat calibration. Regular service extends equipment life, prevents up to 30 % energy waste, and reduces the likelihood of summer breakdowns.
What kind of warranty and post-installation support do you provide?
All major brands we install carry a 10-year parts warranty when registered within 60 days. We add a 1-year labor warranty (extended labor plans up to 10 years are available). Our workmanship guarantee covers ductwork, refrigerant lines, and system commissioning. If you experience any issues within the first year, service is priority and free of charge. We also offer affordable maintenance agreements that include biannual tune-ups, no-overtime emergency service, and discounted repair rates.
Can you integrate my new air conditioner with a smart thermostat, and what are the benefits?
Absolutely. We install and configure Wi-Fi smart thermostats—including Ecobee, Honeywell, and Nest—during system installation or as an upgrade. Benefits include remote temperature control via smartphone, automatic energy-saving schedules, real-time usage reports, voice-assistant compatibility, and eligibility for utility demand-response programs that offer bill credits. Many models also monitor filter life and alert us to performance issues, enabling proactive service and lower long-term operating costs.