Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Decatur
When your comfort is on the line, Decatur homeowners trust HEP’s certified technicians to deliver fast, flawless HVAC unit replacement. Our team combines decades of hands-on experience with the latest training, ensuring every new system is sized, installed, and fine-tuned for peak efficiency. From the moment we arrive, you’ll notice the difference—transparent quotes, tidy workspaces, and genuine respect for your time and property.
Whether your old unit is rattling, running up energy bills, or just can’t keep up with Georgia’s sweltering summers, we’ll guide you through a stress-free upgrade. Choose from energy-efficient brands, enjoy flexible financing, and rest easy with our labor warranties and 24/7 emergency support. Rediscover year-round comfort with HEP and feel the relief of a perfectly balanced home climate from the very first cycle.
FAQs
How can I tell when it’s time to replace my HVAC unit instead of repairing it?
Frequent breakdowns, rising energy bills, uneven temperatures, and equipment that’s 10–15 years old are the most common warning signs. In Decatur’s hot, humid summers and cool winters, aging systems often run longer and harder, driving up utility costs. Our certified technicians perform a full diagnostic and will compare the projected cost of repair versus replacement, factoring in the remaining lifespan, current efficiency, and the availability of refrigerant or parts. If repairs exceed about 40-50% of the price of a new high-efficiency unit, replacement is usually the smarter long-term investment.
What steps are involved in a professional HVAC replacement?
1) In-home load calculation: We measure your home, insulation, windows, and ductwork to size the new system accurately. 2) Product selection: You choose from ENERGY STAR® options that fit your budget, efficiency goals, and comfort preferences. 3) Permitting: We pull the required City of Decatur or DeKalb County mechanical permits. 4) Removal: The old indoor and outdoor units, refrigerant, and associated materials are safely recovered and recycled per EPA guidelines. 5) Installation: Certified, insured technicians install the new air handler, condenser, thermostat, and any duct modifications, ensuring manufacturer-level workmanship. 6) Commissioning: We check refrigerant charge, airflow, and electrical performance, then register the warranty. 7) Walk-through: You receive a tutorial on operation, maintenance, and smart-thermostat features.
How long does an HVAC replacement usually take for a Decatur residence?
Most standard change-outs are completed in one full day—about 6–10 hours—assuming the existing ductwork and electrical service are in good condition. More complex projects that involve duct replacement, zoning, or attic unit relocation can take 2–3 days. We schedule inspections promptly with local code officials so you experience minimal downtime.
Are your technicians truly certified and covered by insurance?
Yes. Every installer that steps into your Decatur home holds current NATE (North American Technician Excellence) certification, EPA Section 608 refrigerant handling credentials, and Georgia state HVAC licenses. We carry $2 million in general liability and workers’ compensation insurance, and we maintain ongoing factory training, so your equipment warranty and your property are fully protected.
Which HVAC brands and efficiency ratings do you offer?
We are authorized dealers for Trane, Carrier, Rheem, and Lennox, offering systems from 14.3 SEER2 (minimum federally mandated efficiency) up to 22 SEER2 variable-speed heat pumps and air conditioners. All units we recommend are ENERGY STAR® qualified and equipped with environmentally friendly R-410A or the newer R-454B refrigerants, giving you maximum comfort and lower operating costs.
Can I get financing or rebates for my HVAC replacement in Decatur?
Absolutely. We partner with multiple lenders to offer 0% APR plans for 6, 12, or 18 months as well as traditional low-interest loans up to 120 months. Georgia Power currently provides rebates of $150–$250 for qualifying high-efficiency heat pumps, and federal tax credits under the Inflation Reduction Act can cover up to 30% of the cost (capped at $2,000) for ENERGY STAR® certified systems installed in 2023–2032. Our office handles all paperwork and will apply the rebate or credit at the point of sale whenever possible.