- HEP Heat and Air
- Home Comfort Assessment

Home Comfort Assessment
Home Comfort Assessment | HVAC Unit Replacement | Heating and Air Conditioning | Decatur
When Decatur’s sticky summers or brisk winter snaps push your aging system to the limit, HEP’s Home Comfort Assessment pinpoints exactly where your heating and cooling fall short. Our certified technicians dive deep—testing airflow, inspecting ductwork, and measuring energy efficiency—so you’ll know whether a simple tune-up will do the trick or if a full HVAC unit replacement will deliver the comfort and savings you really need.
Should a new system be the smartest move, we’ll size it precisely for your home, present clear financing options, and install it with the care that’s kept Decatur families cozy for years. Schedule your Home Comfort Assessment today and feel the difference every season.
FAQs
What is a Home Comfort Assessment and why is it important before replacing my HVAC system in Decatur?
A Home Comfort Assessment is a room-by-room evaluation of your house that measures insulation levels, air leakage, ductwork integrity, and existing equipment performance. It helps us understand how heat and humidity move through your Decatur home so we can recommend the right-sized HVAC system, duct upgrades, or air-sealing improvements. Skipping the assessment can lead to oversizing, higher energy bills, uneven temperatures, and reduced equipment life. The assessment typically takes 60–90 minutes and is included with every replacement estimate we provide.
How do I know if I should repair or replace my aging HVAC unit?
A rule of thumb is to consider replacement when (1) the system is 10–15 years old, (2) repair costs exceed 30% of the price of a new unit, or (3) energy bills keep climbing despite regular maintenance. Decatur’s hot, humid summers and cool winters put extra strain on equipment, so frequent breakdowns, loud operation, or rooms that never reach the set temperature are additional warning signs. During our assessment we’ll run a cost-benefit analysis so you can compare long-term savings from a new, high-efficiency system against the expense of keeping the old unit running.
Are there energy rebates or incentives available in Decatur for installing a new high-efficiency HVAC system?
Yes. Georgia Power currently offers rebates of $50–$250 for qualifying high-efficiency heat pumps and air conditioners, and some ENERGY STAR® units may qualify for a federal tax credit of up to 30% (capped at $600 for A/C and $2,000 for heat pumps) under the Inflation Reduction Act. DeKalb County residents can also apply for low-interest energy-improvement loans. We’ll identify all applicable programs, complete the paperwork, and submit the documentation on your behalf so you receive every dollar you’re entitled to.
How long does a typical HVAC unit replacement take and will I be without heating or cooling during the process?
Most residential replacements are completed the same day. We arrive between 8–9 a.m., remove the old equipment, set the new indoor and outdoor units, reconnect ductwork and electrical, recharge refrigerant, and perform a full start-up test. You’ll be without heating or cooling for roughly 4–6 hours. For extensive duct modifications, the job could extend into a second day, but we’ll provide portable heaters or spot coolers as needed to keep you comfortable overnight.
What size HVAC system do I need for my Decatur home?
Proper sizing is determined by a Manual J load calculation, which factors in home square footage, insulation quality, window orientation, and local climate data. Decatur’s design temperature is 92 °F in summer and 23 °F in winter, so units must handle both heat and humidity. An oversized system will short-cycle and fail to remove moisture, while an undersized unit will run constantly and wear out early. During the Home Comfort Assessment we gather all the inputs, perform the load calculation, and present you with the exact tonnage and airflow your home requires.
How much does a new HVAC system cost and what financing options do you offer?
For an average 2,000 sq ft home in Decatur, replacement costs range from $6,500 for a basic 14-SEER air conditioner and furnace combo to $12,000+ for a 18-20 SEER variable-speed heat pump with smart controls. Price varies with efficiency, brand, ductwork condition, and indoor air-quality add-ons such as UV lights or whole-home dehumidifiers. We partner with Synchrony and Wells Fargo to provide 0% APR plans for 12–18 months or low-interest terms up to 10 years, often with same-day credit approval. We’ll tailor a payment plan so you can upgrade comfort without straining your budget.