Certified Technicians
Certified Technicians | Ventilation and Air Quality | Heating and Air Conditioning | Decatur
When Decatur’s seasons swing from scorching afternoons to frosty mornings, HEP’s certified technicians keep every room perfectly balanced. Our team is factory-trained to tune, repair, and replace furnaces, heat pumps, and high-efficiency air conditioners—yet we know comfort is more than temperature. That’s why we specialize in ventilation and air quality solutions that sweep away pollutants, regulate humidity, and circulate fresh, clean air through every register. From same-day diagnostics to transparent, upfront pricing, you’ll feel the HEP difference before we even pick up a wrench.
Whether you need a smart thermostat paired with a sealed duct system, a whisper-quiet ERV, or a medical-grade air purifier, we tailor each recommendation to your family’s health, budget, and energy goals. Trust our background-checked pros to arrive on time, respect your home, and back their work with iron-clad guarantees. Breathe easier, save on utilities, and enjoy year-round peace of mind—HEP is just a quick call away.
FAQs
What HVAC services do your certified technicians offer in Decatur?
Our team provides complete heating, air-conditioning, ventilation and indoor air-quality services for homes and small businesses in Decatur. This includes new system design and installation, seasonal tune-ups, warranty and non-warranty repairs, ductwork inspection and sealing, smart-thermostat setup, humidity control, and air-purification upgrades. Because every technician is NATE-certified and factory-trained, you receive service that meets or exceeds manufacturer standards and local building codes.
How do your technicians improve indoor air quality during a service call?
After a visual inspection, we test particulate levels, carbon monoxide, relative humidity, and static pressure inside the home. Based on the readings, we can clean or replace filters, sanitize evaporator coils, seal leaky ducts, balance airflow, and recommend add-ons such as HEPA filtration, UV-C lamps, or whole-house dehumidifiers. We also offer professional duct cleaning that removes dust, dander, and microbial growth. All solutions are tailored to Decatur’s climate and comply with ASHRAE and EPA guidelines.
Are you licensed and insured for heating and air-conditioning work in Decatur?
Yes. Our company holds a Georgia Conditioned Air Contractor license (Class II, unrestricted), which authorizes us to work on any residential or commercial HVAC equipment in Decatur. Every technician carries individual EPA Section 608 certification for refrigerant handling, and we maintain $2 million in general liability insurance plus full workers’ compensation coverage. Certificates of insurance and license numbers are available upon request.
What signs indicate I need a ventilation system inspection or maintenance?
Common warning signs include inconsistent room temperatures, musty or stale odors, visible dust accumulation shortly after cleaning, excessive humidity or condensation on windows, rising energy bills, or unexplained allergy or respiratory symptoms among occupants. If your exhaust fans are noisy, the attic feels excessively hot, or your HVAC system cycles on and off frequently, your ventilation may be restricted. Scheduling an inspection allows us to test airflow and correct issues before they affect comfort or equipment longevity.
Do you install energy-efficient HVAC systems, and can they lower my utility bills?
Absolutely. We offer ENERGY STAR®-rated heat pumps, variable-speed furnaces, dual-fuel hybrids, and high-SEER air-conditioning systems from leading manufacturers. By matching equipment capacity to your home’s load calculation, adding smart controls, and optimizing ductwork, customers typically see 20–40 % reductions in heating and cooling costs. We also guide you through available Georgia Power rebates, federal tax credits, and manufacturer promotions to maximize your return on investment.
How quickly can I schedule an emergency heating or cooling repair in Decatur?
Our certified technicians are on call 24 / 7, including weekends and holidays. Most emergency requests within the city of Decatur and surrounding DeKalb County are answered in less than two hours. We arrive in fully stocked service vans that carry OEM parts for the most common furnace, AC, and heat-pump models, allowing us to resolve 85 % of breakdowns on the first visit. Transparent, upfront pricing is provided before any work begins.