- HEP Heat and Air
- Emergency Fix

Emergency Fix
Emergency Fix | Air Conditioning | Heating and Air Conditioning | Deer Lodge
When the mercury spikes in Deer Lodge, a stalled A/C can turn comfort into chaos fast. HEP’s emergency fix team leaps into action the moment you call, arriving with fully-stocked vans, decades of know-how, and a neighborly attitude that puts you instantly at ease. From strange rattles and weak airflow to total system shutdowns, we diagnose and repair on the spot—restoring crisp, cool relief before you’ve had time to break a sweat.
We believe reliable air conditioning isn’t a luxury; it’s a lifeline during Montana’s blistering summers. That’s why we answer phones 24/7, back every repair with transparent pricing, and treat your home as carefully as our own. Count on HEP to keep your family comfortable, your energy bills in check, and your peace of mind intact—no matter when the unexpected happens.
FAQs
What constitutes an air-conditioning emergency in Deer Lodge?
An AC situation is considered an emergency when it poses a safety or health risk, threatens property, or makes your home or business uninhabitable. Examples include complete system failure during extreme heat, electrical burning smells coming from the unit, refrigerant leaks, or loud grinding noises that suggest imminent compressor damage. If you are unsure, call us—our dispatcher can help determine whether immediate service is recommended.
How fast can you get a technician to my Deer Lodge location?
Because we keep on-call technicians in the area 24/7, most Deer Lodge addresses can be reached within 60–90 minutes, even on nights, weekends, and holidays. Travel time can vary slightly if you live outside city limits or during severe weather, but we always provide a real-time ETA when you place your emergency call.
Do you service all AC brands and models during emergency calls?
Yes. Our EPA-certified technicians are trained on every major residential and light-commercial brand, including Trane, Lennox, Carrier, Rheem, Goodman, York, and Mitsubishi mini-splits. Each service vehicle carries a broad inventory of universal replacement parts, so in most cases we can complete the repair in a single visit without waiting for special-order components.
What should I do while waiting for the emergency technician to arrive?
Turn the thermostat to OFF to prevent further damage, especially if you hear unusual noises or smell something burning. If you suspect a refrigerant leak, ventilate the area by opening windows and keep pets and children away from the unit. Do not attempt to add refrigerant or open electrical panels yourself—this can void warranties and create safety hazards. Have your breaker panel location, system model number, and any recent maintenance records handy; this speeds up diagnostics once we arrive.
Are your emergency AC services really available 24/7, even on holidays?
Absolutely. We operate a live, local answering service around the clock, 365 days a year—including Thanksgiving, Christmas, and New Year’s Day. When you call after hours, you speak to a dispatcher who immediately pages the on-call technician. Our field staff rotate shifts to ensure you always get a rested, certified professional, not a tired on-duty tech who has already worked a full day.
How much does an emergency air-conditioning repair typically cost in Deer Lodge?
There is a flat diagnostic fee for after-hours calls that covers travel, system inspection, and a written estimate. Once we identify the problem, you receive upfront pricing for parts and labor; no work proceeds without your approval. Typical emergency repairs range from $150 for a capacitor replacement to $1,200 or more for a late-night compressor change-out. We accept major credit cards, local checks, and offer financing for larger repairs. Club-plan members receive a 10% discount on all emergency labor charges.