- HEP Heat and Air
- Flat-rate Pricing

Flat-rate Pricing
Flat-rate Pricing | Heat Repair | Heating and Air Conditioning | Deer Lodge
When the Montana chill settles over Deer Lodge and your furnace quits, you shouldn’t have to puzzle over hidden fees or hourly rates. HEP’s flat-rate pricing removes the uncertainty from heat repair, giving you a single, upfront quote that covers diagnostics, parts, and labor—no overtime, no surprises. Our certified technicians arrive fully stocked, diagnose the issue on the spot, and explain every option in plain language so you can make a confident decision in minutes.
From worn igniters to struggling blower motors, we fix most heating problems in one visit, restoring warmth to your home faster than you thought possible. Pair that speed with 24/7 emergency service, rock-solid guarantees, and the neighborly care Deer Lodge families have trusted for years, and you’ll see why homeowners keep HEP on speed dial for dependable, affordable heat repair that never leaves them out in the cold.
FAQs
What is flat-rate pricing and how does it benefit me in Deer Lodge?
Flat-rate pricing means we quote a single, upfront price for each specific repair task—no matter how long the job actually takes. You’ll know the total cost before any work begins, so you never have to worry about ticking labor hours, overtime charges, or weekend premiums. In a rural market like Deer Lodge, where travel time can add up, flat-rate pricing protects you from surprise invoices and gives you confidence that the most economical solution is being applied to your heating or air-conditioning problem.
What types of heating systems do you repair under your flat-rate program?
Our technicians are trained to service and repair virtually every residential and light-commercial heating system found in the Deer Lodge area, including natural-gas furnaces, propane furnaces, electric furnaces, heat pumps, ductless mini-splits, and hydronic/boiler systems. Each system has its own pre-priced repair menu, so whether you need a blower-motor replacement on a 20-year-old gas furnace or a refrigerant recharge on a heat pump, you’ll receive one transparent, all-inclusive quote before the work is authorized.
Does the flat-rate price include both parts and labor?
Yes. Our published flat-rate book combines all standard labor and commonly used parts into one figure. If, during diagnosis, we discover that a specialty component (for example, a proprietary control board or a variable-speed motor) is needed, we’ll provide a separate, written price for that part before installation. You can then choose whether to proceed. In 90% of heat-repair visits, the flat-rate price you’re quoted at the outset is the only price you pay.
How fast can you respond to a heating emergency in Deer Lodge?
We offer same-day heat repair service throughout Powell County, with true 24/7 emergency coverage during sub-freezing conditions. Because our pricing is flat-rate, there are no after-hours or holiday surcharges. Most calls received before noon are completed the same day, and night or weekend calls are typically handled within 2–4 hours, weather permitting. Our fully stocked service vans carry the most common replacement parts so we can finish the repair in a single visit.
Are there any hidden fees or diagnostic charges I should know about?
No. The only upfront cost is our modest service-call fee, which covers the technician’s travel and full diagnostic evaluation. If you approve the flat-rate repair we quote, that service-call fee is automatically applied to the final bill—so it costs you nothing extra. We do not add mileage, disposal, environmental, or ‘shop-supply’ fees. What you see in writing is exactly what you pay.
How do I schedule a flat-rate heating repair appointment?
Call our local Deer Lodge office at (406) 555-HEAT or use the online scheduler on this page to choose a preferred date and time. We’ll confirm your appointment by text or email and send a photo ID of the technician assigned to your job. For emergency service, select the “Immediate Dispatch” option; a live dispatcher is available 24/7. We accept all major credit cards, checks, and cash, and financing options are available for repairs over $300.