Emergency Fixes
Emergency Fixes | Heating and Air Conditioning | Deer Lodge
When Deer Lodge nights turn frigid or an unexpected summer spike sends the mercury soaring, HEP’s emergency team is on standby to bring instant relief. With stocked service vans and seasoned technicians ready 24/7, we diagnose, repair, and restore comfort to your home before the chill or swelter can settle in. Homeowners trust us because we answer the phone in minutes, arrive when we say we will, and explain every fix in plain language—no surprises, just dependable skill.
Whether it’s a furnace that won’t ignite at dawn or an A/C unit that quits during a backyard barbecue, our specialists handle every make and model of heating and air conditioning systems. From quick part replacements to complex system resets, we work fast, clean, and always back our labor with a satisfaction guarantee. Call HEP, and let Deer Lodge’s most responsive pros put comfort back in your hands today.
FAQs
What situations count as an HVAC emergency in Deer Lodge?
In Deer Lodge’s climate, any total loss of heat during freezing temperatures, loss of cooling during extreme heat, strong electrical burning smells, refrigerant or gas leaks, flooding from a clogged condensate line, or system failures that threaten health and safety are considered emergencies. If your comfort or safety is at risk, call us immediately.
How fast can a technician arrive after I place an emergency call?
Our on-call dispatch team works 24/7. In most Deer Lodge neighborhoods we can have a certified technician at your door within 60–90 minutes, weather and road conditions permitting. You’ll get a live ETA when you call and updates if anything changes.
Do you offer emergency HVAC service at night, on weekends, and on holidays?
Yes. Heating and cooling problems don’t follow a schedule, so we keep trained technicians on standby around the clock—including evenings, weekends, and every major holiday—to ensure Deer Lodge residents aren’t left without comfort or safety.
What can I do while waiting for the emergency technician to arrive?
Turn off the HVAC system at the thermostat and breaker if you smell burning or suspect a refrigerant/gas leak, then ventilate the area if it’s safe. For no-heat calls, close doors to unused rooms, use safe space heaters, and layer clothing or blankets. For no-cool calls, draw shades, run ceiling fans, and stay hydrated. These steps help protect you and prevent further equipment damage.
How is emergency repair pricing handled, and are there extra fees?
You’ll receive upfront, flat-rate pricing before any work begins. Because the call occurs after normal business hours, an emergency diagnostic fee applies; however, that fee is waived if you authorize the repair. We accept major credit cards, cash, and offer short-term financing for larger repairs.
Will an emergency repair fix the problem permanently, or will additional service be required?
Our priority is to restore safe operation immediately. When possible, we complete a permanent repair on the spot using stocked replacement parts. If a specialty component or major equipment replacement is required, we’ll stabilize the system, explain options, provide quotes, and schedule follow-up work at a convenient time. You’ll never be left without a clear plan.