Emergency Response
Emergency Response | Heat Repair | Heating and Air Conditioning | Delano
When your furnace quits in the middle of a Delano cold snap, every minute without warmth feels like an hour. HEP’s certified technicians arrive fast, armed with advanced diagnostics, fully stocked trucks, and the know-how to restore comfort on the first visit. From strange noises and pilot light issues to total system shutdowns, we handle emergencies of any size with transparent pricing and friendly service that turns stress into relief.
Customers call us because we’re more than a quick fix—we’re the neighbor who shows up 24/7, safeguards your home, and backs every heat repair with a satisfaction guarantee. Whether you live near Lake Woollomes or downtown Delano, trust HEP to keep your family cozy and safe, night or day, all season long.
FAQs
How quickly can you arrive for an emergency heating repair in Delano?
Our on-call technicians are stationed in and around Delano 24/7. In most cases we can be at your door within 60–90 minutes of your call, even on weekends and holidays. When severe weather or high call volume slows travel, our dispatcher will give you a realistic arrival window and update you en route.
What heating systems do you service during emergencies?
We repair all major residential and light-commercial heating systems: natural-gas furnaces, heat pumps, packaged rooftop units, ductless mini-splits, electric furnaces, and hybrid systems. Our trucks are stocked with common replacement parts—ignitors, flame sensors, blower motors, capacitors, control boards, and thermostat kits—so most problems can be fixed in a single visit.
Are your emergency repair technicians licensed and insured?
Yes. Every technician holds a California C-20 HVAC license, EPA Section 608 refrigerant certification, and must pass annual background and drug screenings. The company carries full liability and workers’ compensation insurance, so you are fully protected while we work on your property.
How much does an after-hours heat repair cost?
There is a flat emergency service fee that covers the expedited dispatch and diagnostic inspection; you will be quoted that amount when you call. Once the technician identifies the problem, you’ll receive a written estimate that breaks out parts, labor, and any overtime charges. No work begins until you approve the price, and we honor manufacturer warranties to reduce your out-of-pocket cost whenever possible.
What should I do before the technician arrives?
1) Turn off the heating system at the thermostat to prevent further damage. 2) Check that your air filter is clean and the breaker hasn’t tripped—simple fixes sometimes restore heat. 3) Clear a path to the indoor unit and outdoor condenser so the technician can work safely. 4) Keep pets secured. 5) Have any warranty paperwork ready if your equipment is still under manufacturer coverage.
Do you also handle emergency cooling repairs and regular maintenance?
Absolutely. We provide 24/7 emergency service for air conditioners, heat pumps, and mini-splits, plus scheduled maintenance plans that include bi-annual tune-ups, priority scheduling, and repair discounts. Regular maintenance can cut utility costs by up to 15 percent and greatly reduces the likelihood of future emergency breakdowns.