Emergency Repairs
Emergency Repairs | Heating and Air Conditioning | Delano
Unexpected breakdowns don’t wait for business hours, and neither do we. When Delano’s winter chill sneaks inside or the summer heat refuses to back off, HEP’s emergency team hits the road—24/7, nights, weekends, and holidays. Our licensed technicians arrive fast, armed with fully stocked trucks and the latest diagnostic tools to pinpoint the problem on the spot, explain your options clearly, and start repairs right away so your home can get back to cozy or cool in no time.
Whether it’s a furnace that won’t fire up, an AC that’s blowing warm air, or a mysterious leak in the ductwork, we service every make and model with transparent pricing and a satisfaction guarantee. Homegrown customer care, rapid response times, and proven expertise are why Delano residents trust HEP when their heating and air conditioning suddenly stop working—because comfort can’t wait.
FAQs
What qualifies as an HVAC emergency in Delano, and how fast can you arrive?
Any situation that leaves your home or business without heating or cooling during extreme temperatures, produces burning smells, smoke, sparks, flooding around the indoor unit, or unusual loud noises is considered an emergency. Because we keep a dedicated on-call crew in Delano 24/7, a technician can usually be at your door within 60–90 minutes of your call, even on weekends and holidays.
What brands and types of systems can your technicians repair?
Our certified technicians are factory-trained to service all major HVAC brands, including Carrier, Trane, Lennox, Rheem, Goodman, York, Daikin, and Mitsubishi. We handle gas and electric furnaces, heat pumps, central air conditioners, mini-splits, rooftop units, and packaged systems used in homes, apartments, and light-commercial properties across Delano.
Will you have the parts needed to fix my system on the first visit?
Our service vans are stocked with over 500 of the most commonly needed replacement parts—capacitors, contactors, motors, igniters, belts, and refrigerant—so most breakdowns can be repaired on the spot. If a rare or proprietary component is required, we leverage local suppliers in Bakersfield and Fresno for same-day pickup whenever possible, minimizing your downtime.
Are emergency repair costs higher than regular service rates?
Because after-hours service requires overtime staffing, our emergency diagnostic fee is slightly higher than the standard weekday rate. However, we always provide upfront, flat-rate pricing before any work begins, and there are no hidden charges for travel within the Delano city limits. You can approve or decline the repair after seeing the full cost breakdown.
What can I do to minimize damage while waiting for the technician?
• Turn off the HVAC system at the thermostat and breaker if you smell burning or see smoke. • Shut off the gas supply if you suspect a furnace gas leak, and ventilate the area. • For water leaks, place towels or a shallow pan under the unit and switch off power to prevent electrical hazards. • Do not attempt DIY refrigerant handling—venting refrigerant is illegal and dangerous. • Keep pets and children away from the equipment until we arrive.
Do your emergency repairs come with any warranty or guarantee?
Yes. All parts we install are covered by a 1-year manufacturer’s warranty, and our labor is guaranteed for 90 days. If the same problem recurs within that period, we will return to your Delano location at no charge to make it right.