Smart Thermostats

HEP Heat and AirSmart Thermostats

Smart Thermostats | HVAC Unit Replacement | Heating and Air Conditioning | Ducktown

Whether you’re bracing for a sizzling Ducktown summer or a frosty mountain winter, HEP’s smart thermostats put total climate control at your fingertips. Our intelligent systems learn your preferences, trim energy waste, and sync seamlessly with new high-efficiency units, giving you personalized comfort without the guesswork. Local technicians handle every step with a neighborly touch, so you can rest easy knowing your home’s temperature—and your utility bill—are always under control.

When repair bills pile up or an aging system can’t keep pace, our expert crew makes the transition to an HVAC unit replacement smooth and stress-free. We’ll help you choose the perfect match for your space, install it with precision, and calibrate your smart thermostat for peak performance from day one. Ready to upgrade? Call HEP today and feel the difference in every breath.

FAQs

Why should I pair a smart thermostat with a new HVAC unit in Ducktown?

A smart thermostat maximizes the efficiency gains of a modern high-efficiency furnace or heat pump. Ducktown’s climate swings from humid summers to chilly winters, so the thermostat’s learning algorithms, geofencing, and remote sensors constantly adjust temperatures to match occupancy and outdoor conditions. Homeowners typically see 10–15 % lower utility bills, enjoy app-based control, and receive maintenance alerts that can extend the life of the new system.

How can I tell if my current HVAC system needs replacement instead of another repair?

Consider replacement when your unit is 10–15 years old, requires frequent or costly repairs, cools or heats unevenly, or uses R-22 refrigerant (now phased out). Rising energy bills and excessive noise are also red flags. A load calculation by a certified Ducktown technician will confirm whether the system is undersized, oversized, or simply at the end of its service life.

What size HVAC system is right for my Ducktown home?

Proper sizing depends on square footage, insulation levels, window orientation, local weather data, and even the number of occupants. Our technicians perform a Manual J load calculation rather than relying on rule-of-thumb tonnage. An accurately sized system prevents short-cycling, maintains humidity control in humid summers, and operates at peak efficiency year-round.

How long does an HVAC replacement take and what should I expect during the installation?

Most residential replacements in Ducktown take 4–8 hours. We start with a pre-installation inspection, protect flooring, recover any remaining refrigerant, remove the old unit, and set the new indoor and outdoor equipment. Refrigerant lines, drain piping, and electrical connections are replaced or flushed. Finally, we charge the system, balance airflow, integrate the smart thermostat, and provide a walkthrough of app functions and maintenance tips.

Are there rebates or tax incentives for upgrading to a high-efficiency HVAC system and smart thermostat in Ducktown?

Yes. TVA’s EnergyRight program currently offers rebates up to $400 for qualifying heat pump installations, and many ENERGY STAR smart thermostats qualify for an additional $50 credit. Federally, the Inflation Reduction Act provides a 30 % tax credit (capped at $2,000) for high-efficiency heat pumps and $600 for advanced controls. We handle the paperwork and supply AHRI certificates so you can easily claim these incentives.

What does a full HVAC replacement with smart thermostat cost, and do you offer financing?

In Ducktown, replacement costs average $6,500–$11,000 for a 2–5 ton heat pump or gas split system, including duct adjustments and a Wi-Fi smart thermostat. High-SEER variable-speed units run higher but deliver greater savings. We partner with local lenders to provide 0 % APR for 12 months or low-interest plans up to 120 months, subject to credit approval, so you can spread payments out while enjoying immediate comfort and energy savings.

HEP Heat and Air
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(423) 228-7742