- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Thermostat Upgrades | Heating and Air Conditioning | Duff
When Duff homeowners want precise comfort control without the guesswork, they trust HEP’s certified technicians. Our heating and air conditioning experts replace outdated dials with intuitive smart devices that learn your schedule, balance temperatures room-by-room, and help shave dollars off every energy bill—all while you stay cozy year-round.
Schedule one of our thermostat upgrades today and feel the difference as soon as we power the system back on. From seamless Wi-Fi setup to walkthroughs of every feature, we handle the details so you can simply tap, speak, or automate your way to a perfectly conditioned home. Call or book online and let HEP bring smarter comfort to Duff.
FAQs
Why should I consider upgrading my thermostat with a certified technician in Duff?
Older thermostats can be inaccurate by several degrees, causing your HVAC system to run longer than necessary and inflating utility bills. Modern programmable and smart thermostats allow precise temperature control, scheduling, and remote access—features that can cut heating and cooling costs by 10–20 %. Having a certified technician handle the upgrade ensures proper wiring, correct sensor placement, and optimal integration with your furnace or air-conditioning equipment, all of which protect warranties and maintain system efficiency.
What types of thermostats do your technicians install in Duff?
Our certified team installs three main categories: (1) basic digital programmable thermostats, which let you set daily or weekly schedules; (2) Wi-Fi–enabled smart thermostats, such as ecobee, Nest, and Honeywell Home, which learn your habits and adjust automatically; and (3) zoning or multi-stage thermostats, designed for homes with multiple HVAC zones or variable-speed equipment. After a quick on-site evaluation, we’ll recommend the best option for your home’s wiring, system capacity, and comfort goals.
How long does a professional thermostat upgrade usually take?
Most standard replacements in Duff are completed in under an hour. Our technician will first shut off power to the HVAC system, label and transfer wires, mount the new thermostat base, verify compatibility, and run a system test. If your wiring requires an additional C-wire or you’re adding sensors for a smart model, the visit can extend to 90–120 minutes. Before leaving, we guide you through programming and app setup so you’re fully comfortable with the new controls.
Will a smart thermostat really lower my heating and cooling bills in Duff’s climate?
Yes. Duff experiences cold winters and warm, humid summers, making HVAC one of the biggest household expenses. Smart thermostats can automatically reduce setpoints while you’re asleep or away and use local weather data to fine-tune run times. Utility studies show average annual savings of CA$90–$150 in similar climates after installation. Many local utilities also offer rebates for ENERGY STAR®-certified models, further boosting your return on investment.
Can you integrate a new thermostat with my existing HVAC and home-automation systems?
Absolutely. Our technicians are trained on major HVAC brands and smart-home platforms like Google Home, Amazon Alexa, and Apple HomeKit. We’ll verify that your furnace, air conditioner, or heat pump is compatible with multi-stage or variable-speed signals, connect any required C-wire adapters, and link the thermostat to your Wi-Fi network. We can also set up voice commands, IFTTT routines, or tie-ins with humidity sensors and air-quality monitors for a unified smart-home experience.
What warranty and after-sales support do you provide for thermostat upgrades?
All thermostats we supply carry a manufacturer’s warranty ranging from 2 to 5 years. In addition, our labour is covered by a 1-year workmanship guarantee. If you experience connectivity issues, error codes, or comfort problems during that period, simply call our Duff service line and a technician will troubleshoot at no charge. We also offer optional maintenance plans that include annual thermostat firmware updates and recalibration checks to ensure long-term accuracy.