Heat Pump

HEP Heat and AirHeat Pump

Heat Pump | Heat Repair | Heating and Air Conditioning | Dunlap

When a Dunlap winter turns unexpectedly fierce, HEP’s certified technicians are ready to bring fast relief. Whether your heat pump is blowing cool air, short-cycling, or refusing to start, we arrive with fully stocked trucks, transparent pricing, and a reputation for fixing it right the first time. From diagnosing sensor glitches to replacing worn blower motors, we treat every job—and every home—with the respect and care only a neighbor can offer.

Beyond reliable heat repair, we optimize your entire heat-pump system for year-round efficiency, so you’ll enjoy toasty comfort in January and crisp, conditioned air in July without skyrocketing utility bills. Schedule today and discover why Dunlap homeowners trust HEP to keep the climate perfect—no matter what Tennessee weather decides to do next.

FAQs

How can I tell my heat pump needs professional repair?

Common warning signs include uneven temperatures, weak airflow, unfamiliar noises, ice buildup on the outdoor unit, rising utility bills, and a system that short-cycles or runs continuously. If you notice any of these issues in your Dunlap home, it’s best to schedule service promptly to prevent bigger, costlier damage.

How fast can you provide heat pump repair service in Dunlap?

Our dispatch office is located less than 20 minutes from most Dunlap neighborhoods, enabling us to offer same-day appointments for calls received before noon and 24/7 emergency service for no-heat situations. A technician is typically at your door within two to four hours of your request.

Do you work on all brands and types of heat pumps?

Yes. Our EPA-certified technicians are trained on air-source, ductless mini-split, and geothermal heat pumps from major manufacturers such as Trane, Carrier, Lennox, Rheem, Mitsubishi, and more. We stock OEM and high-quality aftermarket parts on our service vehicles to handle most repairs in a single visit.

What happens during a heat pump repair visit?

The technician begins with a full system inspection, checking refrigerant levels, electrical connections, airflow, thermostat calibration, and defrost controls. After pinpointing the fault, you’ll receive a written estimate. With your approval, we replace defective parts, test system performance, and clean coils and filters. Before leaving, we review maintenance tips and document all work performed.

Will repairing my heat pump improve efficiency and lower my bills?

In most cases, yes. Correcting issues such as refrigerant leaks, malfunctioning reversing valves, dirty coils, or failed sensors restores the unit’s SEER/HSPF ratings and can cut energy consumption by 10–30%. If repairs approach 50% of replacement cost and your system is over 12–15 years old, we’ll discuss whether upgrading to a newer, high-efficiency model would yield greater long-term savings.

Do you offer warranties or maintenance plans after the repair?

All replacement parts carry a manufacturer warranty of up to 10 years, and our labor is guaranteed for one year. To keep your heat pump running reliably, we offer affordable annual maintenance agreements that include biannual tune-ups, priority scheduling, waived diagnostic fees, and a 10% discount on any future repairs.

HEP Heat and Air
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(423) 228-7742