Certified Technicians
Certified Technicians | Heating and Air Conditioning | Dunlap
When Dunlap homes and businesses need year-round comfort they turn to HEP’s team of certified technicians. We arrive in fully stocked vehicles, ready to diagnose, repair, or replace any system, and we back every job with straightforward pricing and a satisfaction guarantee. From whisper-quiet heat pumps to high-efficiency furnaces, our experts tailor solutions that lower energy bills and keep indoor air fresh, clean, and perfectly conditioned.
Choose the local pros who make “Happy, Efficient, Productive” more than just a slogan. We attend ongoing factory trainings, maintain NATE certification, and offer 24/7 emergency dispatch so you’re never left in the cold—or the swelter. Whether you’re scheduling routine maintenance or planning an upgrade, trust HEP for the finest heating and air conditioning care in Dunlap.
FAQs
What HVAC services do your certified technicians provide in Dunlap?
Our team offers comprehensive heating and air-conditioning solutions, including new system installation, full-service repair, seasonal tune-ups, indoor air-quality upgrades, ductwork inspection and cleaning, thermostat replacement, and 24/7 emergency service. Whether you need a furnace fixed in January or an air-conditioner installed before summer, we have the training and equipment to handle every aspect of residential and light-commercial HVAC care.
Are your technicians licensed, insured, and certified?
Yes. Every field technician holds state HVAC licensing, EPA Section 608 refrigerant certification, and factory training from leading manufacturers. We also carry full liability and workers-comp insurance for your protection. Our commitment to ongoing education means our staff stays current on code changes, high-efficiency technologies, and best safety practices.
How quickly can you respond to heating or cooling emergencies in Dunlap?
We maintain a live dispatch line 24 hours a day and stock most common replacement parts on our service vehicles. For calls within the Dunlap area, a certified technician is typically on-site within two hours—often sooner during normal business hours. After-hours and weekend emergency response times average between two and four hours, depending on weather and call volume.
Do you offer energy-efficient system installations and help with rebates?
Absolutely. We install ENERGY STAR® rated furnaces, heat pumps, air conditioners, and smart thermostats that can cut energy use by up to 30%. Our comfort advisors provide free load calculations to ensure proper sizing, then guide you through available utility rebates, manufacturer promotions, and federal tax credits so you get the maximum savings on your new high-efficiency system.
What brands of HVAC equipment can your team service or install?
Our certified technicians are trained on all major brands, including Trane, Carrier, Lennox, Rheem, Ruud, York, Goodman, and Mitsubishi. We can service legacy equipment from older brands as well as install the latest variable-speed and inverter technology systems. Because we’re not tied to a single manufacturer, we recommend the best solution for your specific comfort goals and budget.
What maintenance plans do you offer, and why are they important?
We provide flexible preventive-maintenance agreements that include two precision tune-ups per year, priority scheduling, discounted repair rates, and extended part-and-labor warranties. Routine maintenance helps prevent unexpected breakdowns, maintains peak energy efficiency, keeps your warranty valid, and extends equipment life—often adding five years or more to the service life of your furnace or air conditioner.