Transparent Pricing
Transparent Pricing | Heating and Air Conditioning | Dunlap
When the Tennessee temps take a wild swing, Dunlap homeowners count on HEP for fast, no-surprise comfort. Our transparent pricing means you see every charge for parts, labor, and warranty coverage before any work begins—no guesswork, no hidden fees, just an honest handshake backed by decades of HVAC know-how. From routine tune-ups to full system replacements, our local techs arrive on time with fully stocked trucks, ready to solve the problem in a single visit whenever possible.
Whether you’re sweating through a July afternoon or chasing the chill out of a January night, HEP keeps your home balanced with expert heating and air conditioning solutions. We’re available 24/7, so you never have to wait until Monday for relief, and we stand behind every service with industry-leading guarantees. Clear communication, upfront quotes, and hometown courtesy—that’s the HEP promise to Dunlap.
FAQs
What does “transparent pricing” mean for your heating and air conditioning services in Dunlap?
Transparent pricing means you know the full, item-by-item cost of every part, material, and labor hour before we begin any work. We publish standard rates for common repairs, show you the manufacturer pricing on replacement equipment, and explain any optional upgrades so there are no surprises when the final invoice arrives.
How do you calculate the price of an HVAC repair or installation?
Each quote is built from three clearly listed components: (1) parts or equipment cost at current market rates, (2) flat-rate labor based on industry time-to-complete tables, and (3) local permitting or disposal fees if required. We never pad hours or mark up equipment beyond the published manufacturer suggested retail price (MSRP).
Are there hidden fees, weekend surcharges, or emergency up-charges I should worry about?
No. The price we present includes trip charge, diagnostics, labor, and parts. Evening, weekend, or emergency calls are billed at the same labor rate as weekday service. If an unforeseen issue is discovered mid-job, the technician will stop, explain the finding, and obtain your written approval for any additional cost before proceeding.
Will I receive a written estimate or contract before work begins?
Yes. After the technician completes the onsite evaluation, you will receive a digital or paper estimate that breaks down every cost line. Once you sign electronically or on paper, that figure becomes a not-to-exceed contract—if we finish faster or need fewer parts, you actually pay less; you will never pay more than the signed amount without prior consent.
Do you offer financing or payment plans for new HVAC systems or major repairs?
Absolutely. We partner with reputable lending institutions to provide zero-down, low-interest financing (subject to credit approval) for system replacements or repairs over $1,000. We also accept all major credit cards and offer a 3-month, no-interest in-house payment plan for qualifying Dunlap residents.
How can I get an exact quote for my heating or cooling issue?
Call our Dunlap office or book online for a free, no-pressure onsite assessment. A certified technician will inspect your system, discuss your comfort goals, and give you a firm, written quote the same day. If you approve, most repairs can be completed immediately since our trucks are stocked with common parts.