- HEP Heat and Air
- Maintenance Plans

Maintenance Plans
Maintenance Plans | Air Conditioning | Heating and Air Conditioning | Elora
Picture an Elora summer that never gets uncomfortably hot and a winter that never chills you to the bone—because your furnace and air conditioning systems are always running at peak efficiency. HEP’s maintenance plans give you that confidence, pairing thorough seasonal tune-ups with priority service so minor issues never have a chance to turn into major headaches. From filter replacements and refrigerant checks to precision inspections of motors, belts, and burners, our certified technicians keep every component humming, helping you save on energy bills while extending equipment life.
Choose the plan that fits your lifestyle, lock in predictable costs, and enjoy the hometown service Elora families have trusted for years. With 24/7 emergency support and discounts on repairs, you’ll spend more time enjoying the Grand River’s trails and festivals and less time worrying about home comfort. Enroll today and feel the HEP difference—comfort that’s protected, predictable, and always prepared for Ontario’s next weather swing.
FAQs
Why do I need a maintenance plan for my air conditioner in Elora?
Regular maintenance is the easiest way to protect your investment. Elora’s hot, humid summers place a heavy load on cooling equipment, causing wear, dust buildup, and reduced efficiency. A maintenance plan schedules professional tune-ups that catch problems early, prevent unexpected breakdowns, extend system life, and keep energy bills in check.
What services are included in your air-conditioning maintenance plan?
Our plan covers one comprehensive precision tune-up per year that includes: cleaning condenser and evaporator coils, inspecting the refrigerant charge, tightening electrical connections, lubricating moving parts, checking thermostat calibration, replacing or washing the standard filter, measuring airflow and temperature split, clearing the condensate drain, and performing a complete safety inspection. You also receive priority emergency service and a 15 % discount on any repairs found during a visit.
How often will a technician visit my home under the plan?
For air conditioning, we schedule one thorough visit each spring before the cooling season begins. If you choose our combined heating & cooling plan, you will also get a separate furnace tune-up in the fall. Additional visits can be booked at member pricing if you need them.
Can a maintenance plan really lower my hydro bills?
Yes. Even a thin layer of dirt on the coils can cut efficiency by up to 20 %. Cleaning and calibrating your system restores its SEER rating, allowing it to cool your home using less electricity. Many Elora customers see savings that offset a large portion of the annual plan fee.
Will signing up help keep my manufacturer warranty valid?
Most manufacturers require annual professional service to maintain warranty coverage. Our plan provides the documented inspections and tune-ups they request, so you stay in compliance and avoid paying out-of-pocket for covered parts should a component fail early.
How much does the plan cost and how do I enrol?
Our stand-alone cooling plan starts at $14.95 per month, while the heating & cooling combo plan is $24.95 per month. There is no long-term contract—you can cancel at any time with 30 days’ notice. To enrol, call our Elora office, use the sign-up form on this page, or ask your technician during your next service call. We accept all major credit cards and offer convenient pre-authorized payments.