- HEP Heat and Air
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Duct Cleaning | Heating and Air Conditioning | Elora
For more than two decades, HEP’s licensed heating and air-conditioning technicians have been the quiet heroes behind Elora’s fresher, healthier homes. Their meticulous duct cleaning service harnesses industrial-grade vacuums, rotating brush systems, and eco-friendly sanitizers to pull out years of dust, pollen, pet dander, and mold spores. The result is air that feels crisper, smells cleaner, and helps your furnace or AC run with newfound efficiency—saving you money while protecting your family’s well-being.
When you schedule duct cleaning with HEP, you’re treated to punctual pros who arrive in branded vehicles, slip on boot covers, and lay protective drop cloths before a single register is opened. A real-time camera inspection shows you the “before” and “after,” and every job is backed by a written satisfaction guarantee. Cleaner ducts, lower energy bills, and the peace of mind that comes from breathing Elora’s freshest indoor air—book your appointment today and feel the difference at every breath.
FAQs
Why is regular duct cleaning important for my HVAC system in Elora?
Over time, dust, pet dander, pollen, and other debris accumulate inside the ductwork. In Elora’s mixed climate—cold winters and humid summers—your furnace and air conditioner can circulate these contaminants every time they run, lowering indoor air quality and forcing the equipment to work harder. Professional duct cleaning removes this buildup, helping your HVAC system operate more efficiently, extending its life span, and reducing the chance of breakdowns during peak heating or cooling seasons.
How often should I schedule duct cleaning and HVAC maintenance?
For most Elora homes we recommend a thorough duct cleaning every 3–5 years. You may need it more frequently—every 2–3 years—if you have pets that shed, household members with allergies or asthma, recent renovations, or if you notice visible dust around vents. Annual HVAC maintenance (tune-ups for both the furnace and air conditioner) should still be performed each year by our licensed technicians to keep warranties valid and ensure safe, efficient operation.
What are common signs that my air ducts need cleaning?
• Dust or dark lines forming around supply or return registers • Musty or stale odours whenever the furnace or AC runs • Excessive dust settling on furniture soon after cleaning • Unexplained allergy or respiratory flare-ups indoors • Inconsistent airflow or rooms that are harder to heat/cool • Higher energy bills without a change in thermostat settings If you notice one or more of these issues, it’s a good time to schedule an inspection.
What does your duct cleaning service include and how long does it take?
Our NADCA-aligned process starts with a camera inspection to document the condition of the ducts. We then isolate the ductwork, attach a high-powered negative-air vacuum, and use rotary brushes and compressed-air whips to dislodge debris. All supply and return lines, trunk ducts, and HVAC components such as the blower, evaporator coil housing, and plenum are addressed. We finish with a botanical sanitizer on request and provide before/after photos. A typical 2,000 sq ft home takes 2–4 hours with two licensed technicians; larger homes or heavily contaminated systems may take longer.
Are your technicians licensed and insured?
Yes. Every team member is a TSSA-licensed gas technician with additional training in heating, air conditioning, and indoor air quality. We carry full liability insurance and WSIB coverage, and we follow Ontario HVAC and safety codes to the letter. Our certifications mean your duct cleaning and any related furnace or AC work are completed correctly and safely, protecting your equipment warranty and your home.
Will duct cleaning really improve air quality and reduce energy costs?
Cleaner ducts remove a reservoir of dust, mould spores, bacteria, and VOC particles, which can otherwise circulate throughout your home. Customers often report fewer allergy symptoms and less visible dusting afterward. From an efficiency standpoint, studies show that removing airflow obstructions can improve HVAC performance by up to 20 %, allowing the system to reach the set temperature faster and cycle off sooner. That translates to lower utility bills, reduced wear on components, and extended equipment life.