- HEP Heat and Air
- Year-round Comfort

Year-round Comfort
Year-round Comfort | HVAC Unit Replacement | Heating and Air Conditioning | Elora
From the first spring thaw to the deepest chill of an Ontario winter, HEP keeps Elora homes perfectly balanced with swift, stress-free HVAC unit replacement. Our certified technicians arrive on time, listen to your comfort goals, and match you with high-efficiency equipment that lowers utility bills while shrinking your carbon footprint. We remove the old system, fine-tune the new one, and leave your space cleaner than we found it—so you can simply breathe easier.
Homeowners across Centre Wellington choose HEP for transparent pricing, flexible financing, and the peace of mind that comes with 24/7 emergency support. Whether your furnace is faltering or your AC can’t handle another humid July, one call to HEP restores year-round comfort and reliable climate control you can count on for decades.
FAQs
When should I consider replacing my HVAC unit instead of repairing it?
Most forced-air furnaces, air conditioners and heat pumps last 12–15 years. If your equipment is in that age range, needs frequent service, has rising utility bills or can no longer keep all rooms at an even temperature, replacement is usually the smarter investment. In Elora’s cold winters and humid summers, a struggling unit has to work extra hard, so repair costs can add up quickly. A new system delivers higher efficiency, better comfort control and warranty protection, saving you money over the long term.
What type of HVAC system is best for Elora’s four-season climate?
Homeowners here typically choose one of three options: 1. High-efficiency gas furnace + central air conditioner – still the most common pairing, ideal if you have access to natural gas. 2. Cold-climate air-source heat pump + gas furnace (dual-fuel) – the heat pump provides efficient heating down to around –10 °C and handles all summer cooling; the furnace only runs on the coldest days, lowering overall energy use. 3. Cold-climate air-source or geothermal heat pump alone – good for electrically heated or rural homes without gas service. Your contractor will help you weigh fuel costs, existing ductwork, noise preferences and up-front budget to choose the best match.
How long does an HVAC replacement take and will I be without heating or cooling?
A straightforward like-for-like swap (furnace and/or A/C) is normally completed in one day. More complex projects—adding a heat pump, running new refrigerant lines or modifying ductwork—may take 1½–2 days. Your installer will not remove the old furnace until the replacement is ready to be set, so you’ll have minimal downtime, usually only a couple of hours while gas and electrical connections are transferred. Summer installations often start first thing in the morning; winter jobs are scheduled early so that heat is restored before evening.
Are there rebates or financing options available for a new HVAC system in Elora?
Yes. Ontario homeowners may qualify for: • Canada Greener Homes Grant – up to $5,000 for heat pumps and other high-efficiency upgrades (pre- and post-retrofit EnerGuide audits required). • Enbridge Home Efficiency Rebate Plus – up to $7,100 when replacing an old furnace and A/C with a cold-climate heat pump if you use natural gas. • Low-interest loans through the Canada Greener Homes Loan (up to $40,000, 0% for 10 years). Many local HVAC dealers also offer manufacturer rebates (typically $300–$1,200) and in-house financing plans with no payments or interest for 6–12 months. Your contractor can prepare the paperwork and walk you through eligibility.
How do you determine the right size and efficiency rating for my new system?
Proper sizing starts with a Manual J heat-loss/heat-gain calculation that factors in your home’s square footage, insulation levels, window area, orientation and air-leakage rate. In Elora’s climate, going too small means the unit runs non-stop on –20 °C days, while oversizing causes short cycling and uneven humidity. After the load calculation, your contractor will recommend: • Furnace AFUE (typically 95–98%) • A/C or heat pump SEER2/HSPF ratings (up to 18–20 SEER2 for best ROI) • Blower motor type (ECM variable-speed is quiet and energy-efficient) They’ll also inspect the ductwork for static pressure and leakage, ensuring the new equipment can deliver its rated efficiency.
What maintenance is needed after installation to keep my new HVAC system efficient and under warranty?
1. Change or wash the air filter every 1–3 months. 2. Keep outdoor condenser/heat-pump coils clear of leaves, snow and debris. 3. Schedule professional tune-ups twice a year—furnace in the fall, A/C or heat pump in the spring. These visits include cleaning burners and coils, checking refrigerant charge, testing safety controls and documenting results for warranty purposes. 4. Install a smart thermostat and set reminders for filter changes and service. 5. Review the manufacturer’s warranty terms; most require proof of annual maintenance by a licensed technician to keep parts coverage valid (often 10–12 years). Following these steps preserves efficiency, lowers energy bills and helps your new system reach its full life expectancy.